Guest Services Associate - Front Office

Hyatt Hotels Corporation; India; On-site; INR 350,000 - 550,000; Full time

Job summary

Hyatt Hotels Corporation in India is seeking a Guest Service Officer to provide excellent and consistent service to guests at the Reception within the Rooms Division. The role focuses on delivering guest satisfaction and smooth front-desk operations.

The ideal candidate will have a relevant degree or diploma in Hospitality or Tourism management and a minimum of 2 years in hotel operations, with strong customer service, communication and interpersonal skills.

Qualifications

• 2+ years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsibilities

• Provide excellent and consistent guest service at the Reception.
• Assist in the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communications

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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