Front Office Executive

Machan Resorts LLP; Pune District; On-site; INR 201,000 - 268,000; Full time

Job summary

An exclusive eco-resort in Pune District is seeking a Front Office Executive to manage reception and provide customer service. The ideal candidate has strong communication and organizational skills, along with experience in hospitality. This full-time role involves daily guest interactions and ensuring a welcoming environment. Fluency in multiple languages is beneficial.

Qualifications

• Experience with receptionist duties and front-office operations.
• Strong customer service skills are essential.
• Experience in the hospitality industry is a plus.
• Ability to work independently and manage time effectively.
• Excellent organizational skills.
• Experience in hospitality is a plus.
• Fluency in multiple languages is beneficial.

Responsibilities

• Manage reception duties and provide customer service.
• Handle front-office operations and ensure effective communication.
• Respond to inquiries and maintain a welcoming environment.

Skills

Interpersonal and communication skills

Customer-service skills

Organizational skills

Independent work ability

Time management

Fluency in multiple languages

Multilingual

Job description

Company Description

The Machan Resorts LLP is a renowned exclusive eco‑resort featuring unique tree houses rising 30 feet above the forest, providing a serene escape into nature. Each structure is designed to minimize environmental impact while offering luxurious comfort and spectacular views. Located in Jambulne, one of the top 25 biodiversity hotspots in the world, the resort is a short drive from Mumbai and Pune. It primarily uses renewable energy and sustainable practices such as rainwater harvesting, making it ideal for both personal getaways and business events.

Role Description

This full‑time on‑site role, located in Mawal, is for a Front Office Executive. The Front Office Executive will manage reception duties, provide customer service, handle front‑office operations, and ensure effective communication with guests. You will be responsible for day‑to‑day guest interactions, responding to inquiries, and maintaining a welcoming environment.

Qualifications

• Interpersonal and communication skills
• Experience with receptionist duties and front‑office operations
• Strong customer‑service skills
• Ability to work independently and manage time effectively
• Excellent organizational skills
• Experience in the hospitality industry is a plus
• Fluency in multiple languages is beneficial

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Business Development and Sales