Front Office Executive

SD Dream Homes; Mumbai; On-site; INR 230,000 - 320,000; Full time

Benefits offered by this job

Free meal

Job summary

SD Dream Homes in Mumbai is seeking a Front Office Associate to deliver exceptional member and guest service at the reception, manage bookings, and coordinate with departments.

The role requires strong communication, problem-solving, and organizational skills, with a focus on accurate bookings and payments, and a guest-focused attitude.

You will maintain professional standards and help resolve conflicts with guests, contributing to smooth operations at the facility.

Qualifications

• Strong communication, problem-solving, and organizational skills.
• Ability to handle bookings and payments accurately.
• Guest-focused attitude.
• Ability to handle difficult guests and conflicts.

Responsibilities

• Deliver exceptional member and guest service at the reception desk.
• Manage bookings and process payments accurately.
• Coordinate with all departments to ensure smooth operations.
• Maintain professionalism and adhere to club standards.

Skills

Communication

Guest service

Booking management

Payments handling

Job description

The Front Office Associate is responsible for delivering exceptional member and guest service at the reception desk, managing bookings, handling payments, and ensuring smooth coordination with all departments while maintaining professionalism and adherence to club standards.

Strong communication, problem-solving, and organizational skills

Ability to handle bookings and payments accurately

Guest-focused attitude

Ability to handle difficult guests and conflicts

Perks and benefits

• Free meal