Front Office Executive

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 250,000 - 450,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Front Office Executive to manage reception, welcome visitors and handle communications at our Mumbai on-site location. The role emphasizes professionalism, customer-centric service and efficient front-desk operations.

You will handle calls, schedule meetings, manage mail, and support clerical tasks while maintaining a neat, secure front desk environment and a positive first impression for all guests.

Qualifications

• Proven experience in a front desk/receiving role or similar.
• Proficiency in MS Office (Word/Excel/PowerPoint) and typing/clerical tasks.
• Strong communication, customer service mindset and professional demeanour.

Responsibilities

• Visitor Management: greet guests, issue badges and maintain logs.
• Answering and screening calls; managing emails and couriers.
• Administrative support: filing, scanning, copying and document updates.
• Scheduling: organise appointments and front-desk calendars.
• Front desk maintenance: keep reception tidy and professional.
• Security & safety: control access at the reception desk.

Skills

MS Office

Communication skills

Customer service

Front desk

Multitasking

Education

High school diploma or bachelor's degree in hospitality or a related field

Tools

Printers & Scanners

Visitor management systems

Job description

Front Office Executive### Front Office ExecutiveApply: On-site: Mumbai, MH: Full time: Posted Today: REQ543291**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**JD For Front Office Executive** A Front Office Executive (FOE) acts as the primary point of contact and \"face\" of an organization, managing the reception area, welcoming visitors, and handling communication. Key responsibilities include handling phone calls, scheduling meetings, managing incoming/outgoing mail, and performing clerical tasks.**Front Desk Representative**to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.The goal is to make guests and visitors feel comfortable and valued while on our premises.**Key Responsibilities*** **Visitor Management:** Greeting guests, issuing visitor badges, and maintaining the visitor log.* **Communication:** Answering, screening, and forwarding incoming phone calls; managing emails and couriers.* **Administrative Support:** Filing, scanning, copying, and updating documents.* **Scheduling:** Organizing appointments and managing front-desk calendars.* **Front Desk Maintenance:** Ensuring the reception area is clean and professional.* **Security & Safety:** Maintaining office security by controlling access via the reception desk.* Keeping front desk tidy and presentable with all necessary material* Greeting and welcoming desks as they approach the front desk* Answering questions and addressing complaints* Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)* Greet and welcome guests* Answer questions and address complaints* Answer all incoming calls and redirect them or keep messages* Receive letters, packages etc. and distribute them* Prepare outgoing mail by drafting correspondence, securing parcels etc.* Check, sort and forward emails* Monitor office supplies and place orders when necessary* Keep updated records and files* Monitor office expenses and costs* Take up other duties as assigned (travel arrangements, schedules etc.) **Required Skills and Qualifications*** **Experience:** Previous experience in a similar role (1–5 years) is often required.* **Communication:** Exceptional verbal and written communication skills.* **Technical Skills:** Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office equipment (printers, scanners).* **Professionalism:** Strong interpersonal skills, a customer-centric attitude, and a professional demeanour.* **Education:** A high school diploma or a bachelor's degree in hospitality or a related field.* Proven experience as front desk representative, agent or relevant position* Familiarity with office machines (e.g. fax, printer etc.)* Knowledge of office management and basic bookkeeping* Proficient in English (oral and written)* Excellent knowledge of MS Office (especially Excel and Word)* Strong communication and people skills* Good organizational and multi-tasking abilities* Problem-solving skills* Customer service orientation**Minimum Qualifications as required*** Graduation or Diploma in relevant field* Relevant professional experience.* Strong organizational skills.**Location:**On-site –Mumbai, MH**Scheduled Weekly Hours:**40If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!