Front Office Executive

Jones Lang LaSalle, Inc.; Gurugram District; On-site; INR 350,000 - 400,000; Full time

Job summary

JLL, a global leader in real estate services, seeks a Corporate Receptionist in Gurugram. You will be the face of the workplace, delivering front-of-house and meeting & event services for clients, visitors, and colleagues, while representing JLL’s culture of excellence.

Responsibilities include managing sign-in, welcoming guests, coordinating room bookings, and supporting the facilities team in a fast-paced corporate setting. Strong English and Italian communication are essential.

Qualifications

• Experience in reception, concierge, or a related customer-facing role.
• Previous experience in a high-profile corporate environment.
• Outstanding interpersonal and communication skills in English and Italian.
• Strong PC literacy with confidence using technology systems to manage daily activities.

Responsibilities

• Welcome and direct visitors, candidates, and new hires; manage sign-in, badging, luggage, lost and found, and deliveries.
• Handle calls and emails; personalise interactions based on events and visitor needs.
• Maintain high standards of presentation in reception and meeting areas; set up spaces per guidelines.
• Monitor meeting rooms: furniture, signage, AV, temperature, consumables; keep guest-ready.
• Manage room bookings via Outlook, Conference Room Finder, and SharePoint; update calendars.
• Coordinate with security and janitorial teams for seamless meetings and events.
• Support facilities team with trouble tickets, mail, site inspections, and admin tasks.

Skills

Reception experience

Interpersonal communication

English & Italian language

PC literacy

Tools

SharePoint

Outlook

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Corporate Receptionist at JLL, you'll be the face of our workplace — creating exceptional first impressions and delivering outstanding front-of-house and meeting & event services for clients, visitors, and colleagues alike. This is a role for someone who is genuinely customer-obsessed, detail-driven, and thrives in a fast-paced, high-profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team, you'll play a key role in shaping the everyday workplace experience and representing JLL's culture of excellence at every touchpoint.

What your day-to-day will look like:

• Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination
• Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs
• Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines
• Monitor meeting room environments - furniture, signage, AV equipment, temperature, and consumables - ensuring everything is always guest-ready
• Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date
• Liaise with security and janitorial teams to coordinate meetings and events seamlessly
• Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks

Required Qualifications:

• Experience in reception, concierge, or a related customer-facing role
• Previous experience in a high-profile corporate environment
• Outstanding interpersonal and communication skills — written and verbal — in both English and Italian
• Strong PC literacy with confidence using technology systems to manage daily activities
• Excellent customer service skills, with the ability to engage professionally at all organisational levels
• High attention to detail and ability to maintain composure and professionalism at all times

Preferred Qualifications:

• Background in catering, hospitality, or workplace services
• Experience with meeting and event coordination in corporate settings
• Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms
• Knowledge of security procedures and emergency/evacuation protocols
• Experience supporting space audits or workplace optimisation initiatives
• Awareness of local area services (transport, restaurants, hotels) to assist visitors as needed

Estimated compensation for this position:

INR 3.5 lac - 4.0 lac per year

Final compensation packages are determined by various considerations including, but not limited to, skills and competencies assessed on the basis of objective criteria.

Location:

On-site -Gurugram, HR

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (\"JLL\") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.