Ip Billing Executive

Smiles Institute Of Gastroenterology Llp; Bengaluru; On-site; INR 240,000 - 320,000; Full time

Job summary

Smiles Institute Of Gastroenterology Llp in Bengaluru is seeking a friendly front desk assistant to support patient flow and admissions. You will greet visitors, handle calls, schedule appointments, manage registrations, verify insurance, and assist with basic billing.

This role requires strong communication, attention to privacy, and a respectful, professional demeanor to ensure smooth daily operations in a healthcare setting.

Responsibilities

• Welcoming patients and guests with a polite and helpful attitude.
• Answer incoming phone calls, answer questions, and forward calls to the correct departments.
• Book, change, and confirm patient visits based on doctor availability.
• Collect personal and medical details from new and returning patients.
• Verify patient insurance coverage and help process claims or paperwork.
• Collect consultation fees, issue receipts, and manage basic billing.
• Keep patient medical and financial records private according to health laws.

Job description

• Welcoming Visitors: Greet patients and guests with a polite and helpful attitude.
• Managing Phones: Answer incoming phone calls, answer questions, and forward calls to the correct departments.
• Scheduling Appointments: Book, change, and confirm patient visits based on doctor availability.
• Handling Registration: Collect personal and medical details from new and returning patients.
• Checking Insurance: Verify patient insurance coverage and help process claims or paperwork.
• Processing Payments: Collect consultation fees, issue receipts, and manage basic billing.
• Maintaining Privacy: Keep all patient medical and financial records private according to health laws