Front Office Coordinator

JLL; Mumbai City; On-site; INR 279,000 - 446,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a Front Office Coordinator to manage the main reception at the site, handling visitor logging, badge issuance, and security-aligned access. You will deliver a polished first impression to clients, employees, and international visitors at the Thane, MH location.

Responsibilities include greeting guests, coordinating meeting room bookings, handling administrative tasks, and supporting workplace experience initiatives.

Qualifications

• Graduation or Diploma in a relevant field (hospitality background preferred but not mandatory).
• Excellent verbal and written English communication skills.
• Familiarity with visitor management systems is desirable.

Responsibilities

• Greet visitors and employees; issue visitor badges and maintain logs.
• Verify identity and coordinate with security for access approvals.
• Coordinate meeting room bookings and manage front-desk calendars.
• Perform filing, scanning, copying, and document updates.
• Maintain updated records for front office and visitor management operations.
• Support data entry, travel arrangements, and scheduling.
• Receive and log incoming couriers/packages and coordinate internal distribution.
• Monitor office supplies and track related expenses.

Skills

Professional communication

MS Office

Visitor management

multitasking

Education

Graduation or Diploma in a relevant field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Overview

The Front Office Coordinator is the primary point of contact and face of the organization at the Airoli Data Center’s main reception, responsible for visitor management, access control coordination, and administrative support. Given the secure, access-controlled nature of a data center environment, the role places particular emphasis on strict visitor logging, badge issuance, and adherence to security protocols, alongside delivering a professional, polished first impression to clients, employees, and international stakeholders visiting the site.

Key Responsibilities

Visitor & Access Management

• Greet all visitors and employees professionally; issue visitor badges and maintain accurate visitor logs per site security protocols.
• Verify visitor identity and purpose of visit; coordinate with security teams for access approvals per facility protocol.
• Coordinate meeting room bookings and manage front-desk calendars.

Administrative Support

• Perform filing, scanning, copying, and document updates as required.
• Maintain updated records for front office and visitor management operations.
• Support administrative tasks including data entry, travel arrangement coordination, and scheduling.
• Receive and log incoming couriers/packages and coordinate internal distribution.
• Monitor office supplies and place orders when necessary; track related office expenses and costs.

Front Desk & Facility Presentation

• Maintain a clean, tidy, and professional reception area at all times, stocked with necessary materials.
• Ensure the reception reflects a polished, client-ready environment suitable for a data center facility hosting technical and business stakeholders.

Service & Stakeholder Engagement

• Address visitor and employee queries and concerns in person with a customer-oriented approach.
• Engage confidently and professionally with international clients and stakeholders during site visits.
• Support event coordination and workplace experience initiatives as assigned.
• Take on additional duties as assigned by the Account Lead.

Requirements

• Graduation or Diploma in a relevant field (hospitality background preferred but not mandatory).
• Minimum 2 years’ experience in front office operations within a corporate office setup; data center or critical facility experience is an advantage.
• Excellent verbal and written communication skills, with proficiency in English.
• Strong command of MS Office (Word, Excel, PowerPoint).
• Familiarity with visitor management systems is desirable.
• Sharp, proactive, detail-oriented, with strong organizational and multitasking abilities.
• Super-presentable with a pleasant, professional demeanor.
• Comfortable and confident engaging with international clients and senior stakeholders face-to-face.
• Customer-service orientation with sound problem-solving ability.

Location:

On-site –Thane, MH

Scheduled Weekly Hours:

48

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.