Front of Executive

Jones Lang LaSalle Incorporated; Pune District; On-site; INR 250,000 - 450,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Front Office Executive for Integrated Facilities Management in Pune. You will manage the front desk, welcome visitors, handle calls, and keep records up to date in a fast-paced environment.

Ideal candidates are graduates with 1–5 years front desk or reception experience, with strong computer literacy and ability to use multiple systems, and a solid focus on customer service and professionalism.

Qualifications

• Graduate in any discipline with 1–5 years of front desk/reception experience.
• Proven client reporting and continuous improvement experience are valuable.
• Strong computer literacy and ability to use multiple systems.

Responsibilities

• Staff at the front desk, greet visitors and guide them professionally.
• Manage incoming/outgoing calls and distribute messages promptly.
• Maintain records, databases, telephone registers and client contacts.
• Assist with conference room management, events and coordination.
• Support emergency evacuation procedures and compliance tasks.

Skills

Customer service

Front desk

Communication

Professionalism

Teamwork

Education

Graduate in any discipline

Tools

MS Office

Call tracking software

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Front Office Executive Integrated Facilities Management — Corporate Solutions (West/India)

What this job involves:

Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

To apply you need to be:

• A highly skilled professional
• You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

• A strong customer service focus is a pre-requisite of this job.
• Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands?
• An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

• Location: On-site –Pune, MH
• Scheduled Weekly Hours: 48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.