Front Line Manager - SCM - Logistics Support 4C

Genpact Ltd.; Greater Noida; Hybrid; INR 1,000,000 - 1,500,000; Full time

Job summary

Genpact is seeking a Front Line Manager - SCM with expertise in logistics planning, analytics, and cross-functional collaboration. Lead demand and supply planning, S&OP processes, and drive cost optimization through data-driven strategies.

The role requires strong communication in English and experience with logistics performance metrics, enabling client-focused solutions and continuous improvement in a hybrid work setting.

Qualifications

• Bachelor’s degree and/or higher in business, engineering or logistics.
• CSCP certification preferred.
• Experience in logistics planning and supply chain domains.

Responsibilities

• Manage logistics and supply chain planning operations across demand, supply, and S&OP.
• Support diagnostics to identify client supply chain challenges and tailor logistics solutions.
• Coordinate implementation of logistics initiatives with cross-functional teams and client alignment.

Skills

BlueYonder Planning

BI

Data Analytics

Data Integration

Data Management

Tableau

Oracle DB

Procurement

SCM

SCP

Education

Bachelor's degree in Business Administration

Bachelor's degree in Industrial Engineering

Bachelor's degree in Logistics

Masters in Operations Management

Tools

Tableau

JDA WMS

Oracle Database

ERP

Job description

Front Line Manager - SCM - Logistics Support Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

• Manage logistics and supply chain planning operations, ensuring effective execution across demand planning, supply planning, and S&OP functions.
• Support diagnostic assessments to identify client supply chain challenges and contribute to the design of tailored logistics solutions.
• Coordinate implementation of logistics and planning initiatives, collaborating with cross-functional teams and ensuring alignment with client expectations.
• Engage with clients to understand business needs, manage structured and unstructured conversations, and adapt solutions to cultural and operational contexts.
• Monitor key logistics KPIs such as freight cost, warehouse efficiency, inventory health, and service levels, ensuring continuous improvement.
• Collaborate with analytics and digital teams to support deployment of advanced solutions in logistics performance, working capital, and cost optimization.
• Contribute to proposal development and client presentations, supporting business development and solution positioning.
• Facilitate continuous improvement through control plan execution, Lean Six Sigma participation, and regular performance reviews with client stakeholders.
• Support training and capability building within the logistics team to scale operations and enhance delivery quality.

Qualifications

• Bachelors - Business Administration
• Bachelors - Industrial Engineering
• Bachelors - Logistics
• Bachelors - Supply Chain Management
• Masters - Operations Management

Certifications

• Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy

Required Skills

• BlueYonder Demand Planning
• Business Intelligence (BI)
• Data Analytics
• Data Consulting
• Data Integration
• Data Management
• Data Science
• ERP JDA WMS
• Financial Analysis Reporting
• Microsoft Office
• Negotiation
• Oracle Database
• Procurement
• Supply Chain Management (SCM)
• Supply Chain Planning (SCP)
• Tableau (Software)
• Transportation And Logistics
• Warehouse Management System (WMS)

Language

• English (Required)
• Proficient - C2

Additional Job Location - Job Type Regular Master Skill List - SCM - Logistics Support Remote Type - Hybrid Work Shift - Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.