Front Line Manager - SCM - Logistics Support 4C

Genpact Ltd.; Dadri; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact Ltd. is seeking a Front Line Manager - SCM - Logistics Support to lead logistics and supply chain planning across demand, supply, and S&OP.

The role emphasizes diagnostic assessments, cross-functional collaboration, and delivering improved logistics performance for global clients. The position requires strong development of analytics, data-driven decisions, and engagement with clients to tailor solutions to diverse contexts.

Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Logistics or SCM.
• Master's degree in Operations Management.
• CSCP certification preferred.

Responsibilities

• Manage logistics and supply chain planning operations across demand planning, supply planning, and S&OP.
• Support diagnostic assessments to identify client supply chain challenges and design tailored logistics solutions.
• Coordinate implementation of logistics initiatives with cross-functional teams and align with client expectations.
• Engage with clients to understand business needs and adapt solutions to cultural and operational contexts.
• Monitor KPIs such as freight cost, warehouse efficiency, inventory health, and service levels.
• Collaborate with analytics and digital teams to deploy advanced logistics performance solutions.
• Support proposals and client presentations to aid business development.
• Facilitate continuous improvement through Lean Six Sigma and performance reviews.
• Support training and capability building within the logistics team.

Skills

Data analytics

Data management

Data integration

Negotiation

Communication

Leadership

Education

Bachelor's degree in Business Administration, Industrial Engineering, Logistics or SCM

Master's degree in Operations Management

CSCP certification

Tools

BlueYonder Demand Planning

BI / Data Visualization (Tableau, Power BI)

Oracle Database

JDA WMS

ERP systems

WMS

Job description

Job Description

Front Line Manager - SCM - Logistics Support

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities :Manage logistics and supply chain planning operations, ensuring effective execution across demand planning, supply planning, and S&OP functions.Support diagnostic assessments to identify client supply chain challenges and contribute to the design of tailored logistics solutions.Coordinate implementation of logistics and planning initiatives, collaborating with cross-functional teams and ensuring alignment with client expectations.Engage with clients to understand business needs, manage structured and unstructured conversations, and adapt solutions to cultural and operational contexts.Monitor key logistics KPIs such as freight cost, warehouse efficiency, inventory health, and service levels, ensuring continuous improvement.Collaborate with analytics and digital teams to support deployment of advanced solutions in logistics performance, working capital, and cost optimization.Contribute to proposal development and client presentations, supporting business development and solution positioning.Facilitate continuous improvement through control plan execution, Lean Six Sigma participation, and regular performance reviews with client stakeholders.Support training and capability building within the logistics team to scale operations and enhance delivery quality.

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy

Required Skills

BlueYonder Demand Planning, Business Intelligence (BI), Data Analytics, Data Consulting, Data Integration, Data Management, Data Science, ERP JDA WMS, Financial Analysis Reporting, Microsoft Office, Negotiation, Oracle Database, Procurement, Supply Chain Management (SCM), Supply Chain Planning (SCP), Tableau (Software), Transportation And Logistics, Warehouse Management System (WMS)

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

SCM - Logistics Support

Remote Type

Hybrid

Work Shift

Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.