Front Desk Sales Executive

Hike Education Pvt. Ltd.; Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

Hike Education Pvt. Ltd. in Gurugram invites applications for a friendly front desk receptionist to greet walk-in clients, respond to inquiries via calls, WhatsApp, and social media, and manage appointment scheduling.

You will maintain client records, coordinate with trainers, assist with Pilates programs, ensure smooth front desk operations, and support promotional activities while keeping the reception area organized and clean.

Responsibilities

• Greet and attend to walk-in clients in a professional and friendly manner
• Handle incoming inquiries via calls, WhatsApp, and social media platforms
• Manage appointment scheduling and studio bookings efficiently
• Maintain and update client records and database
• Coordinate with trainers regarding class schedules and client requirements
• Assist clients with basic information about Pilates programs, packages, and studio services
• Ensure proper follow-ups with clients for appointments and inquiries
• Handle front desk operations including check-ins and registrations
• Maintain cleanliness and organization of the reception area
• Support promotional activities and client engagement initiatives

Job description

Key Responsibilities:

• 1. Greet and attend to walk-in clients in a professional and friendly manner
• 2. Handle incoming inquiries via calls, WhatsApp, and social media platforms
• 3. Manage appointment scheduling and studio bookings efficiently
• 4. Maintain and update client records and database
• 5. Coordinate with trainers regarding class schedules and client requirements
• 6. Assist clients with basic information about Pilates programs, packages, and studio services
• 7. Ensure proper follow-ups with clients for appointments and inquiries
• 8. Handle front desk operations including check-ins and registrations
• 9. Maintain cleanliness and organization of the reception area
• 10. Support promotional activities and client engagement initiatives