Front Desk Receptionist

Mantan The Fitness Lounge; New Delhi; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary + incentives

Growth opportunities in fitness

Training and career development

Energetic and supportive work culture

Job summary

Mantan The Fitness Lounge is seeking a friendly Front Desk Executive to be the face of our gym and deliver an exceptional member experience in Delhi. You will handle walk-ins, explain membership options, and manage memberships and payments.

Ideal candidates have 2+ years of front desk or sales experience, strong communication in English and Hindi, and good computer skills. Join a energetic, supportive team in a premium fitness destination.

Qualifications

• 2 years of front desk, customer service or sales experience.
• Good communication in English and Hindi.
• Basic computer skills (MS Office/Google Sheets).
• Positive attitude and strong interpersonal skills.

Responsibilities

• Welcome members and visitors with a warm, professional attitude.
• Explain membership plans, offers and gym facilities to walk-ins.
• Manage new memberships, renewals and payment collections.
• Answer calls, WhatsApp messages and social media inquiries.

Skills

Customer service

Sales

Communication

English

Hindi

Tools

MS Office/Google Sheets

Job description

About Us

Mantan The Fitness Lounge is a premium fitness destination committed to helping members achieve their health and wellness goals. We are looking for a friendly, energetic, and customer-focused Front Desk Executive to be the face of our gym and deliver an exceptional member experience.

Key Responsibilities

• Welcome members and visitors with a warm and professional attitude.
• Handle walk-in inquiries and explain membership plans, offers, and gym facilities.
• Manage new memberships, renewals, and payment collections.
• Answer phone calls, WhatsApp messages, and social media inquiries.
• Maintain member records, attendance, and daily reports.
• Coordinate with trainers and staff for appointments and member support.
• Ensure the reception area is clean, organized, and welcoming.
• Assist in achieving monthly membership sales targets.
• Resolve member concerns professionally and escal…

Requirements

• 02 years of experience in front desk, customer service, sales.
• Good communication skills in English and Hindi.
• Basic computer knowledge (MS Office/Google Sheets).
• Positive attitude, well-groomed appearance, and strong interpersonal skills.
• Sales-oriented mindset with excellent customer service skills.

What We Offer

• Competitive salary + performance incentives.
• Growth opportunities in the fitness industry.
• Supportive and energetic work environment.
• Ongoing training and career development.