Client Services & Sales Associate

OpenHire; Bengaluru; Presencial; INR 250.000 - 360.000; Jornada completa

Descripción de la vacante

Openhire in Mumbai is seeking a Client Services & Sales Associate to manage the front desk, ensure exceptional customer service, and help clients select memberships and class packages. The role supports studio sales and revenue growth while maintaining high presentation and service standards.

The ideal candidate has 0–2 years in customer service or sales, strong communication, and good computer skills. Availability includes six days a week, with early mornings, evenings, and holidays.

Formación

• 0–2 years of experience in customer service or sales.
• Excellent written and verbal communication skills.
• Strong computer skills and attention to detail.
• Good problem-solving and multitasking abilities.
• Interest in fitness and wellness.
• Strong work ethic and ability to work independently and in a team.
• Availability to work six days a week, including weekends, early mornings, evenings and holidays.

Responsabilidades

• Manage front desk operations and client check-ins.
• Deliver excellent customer service and concierge support.
• Guide clients in selecting suitable class packages and retail products.
• Maintain studio presentation and uphold service standards.
• Coordinate with instructors and other team members.
• Assist in training new hires when required.
• Contribute to sales targets and overall revenue growth.

Conocimientos

Customer service

Sales

Communication

Multitasking

Attention to detail

Teamwork

Herramientas

MS Office

Descripción del empleo

We are hiring a Client Services & Sales Associate for a premium fitness and wellness studio in Mumbai. The role involves managing front desk operations, providing high-quality customer service, assisting clients with memberships and class packages, and contributing to studio sales.

Key Responsibilities

• Manage front desk operations and client check-ins.
• Deliver excellent customer service and concierge support.
• Guide clients in selecting suitable class packages and retail products.
• Maintain studio presentation and uphold service standards.
• Coordinate with instructors and other team members.
• Assist in training new hires when required.
• Contribute to sales targets and overall revenue growth.

Candidate Requirements

• 0–2 years of experience in customer service or sales.
• Excellent written and verbal communication skills.
• Strong computer skills and attention to detail.
• Good problem-solving and multitasking abilities.
• Interest in fitness and wellness.
• Strong work ethic and ability to work independently and in a team.
• Availability to work six days a week, including weekends, early mornings, evenings and holidays.