Front Desk Executive - Lajpat nagar

Berkowits Hair & Skin Clinics; Delhi; On-site; INR 250,000 - 350,000; Full time

Job summary

Berkowits Hair & Skin Clinic in New Delhi is seeking a Front Desk Executive / Receptionist to greet clients, manage appointments, and coordinate with doctors and staff at the reception area. The role requires strong English communication, good MS Office skills, and a pleasant personality.

Candidates should have 1–5 years of experience, with a six-day workweek and hours from 9:45 AM to 7:00 PM at 108/109, Lajpat Nagar, New Delhi. Salary offered ranges from 2.5 to 3.5 LPA.

Qualifications

• Female candidates only.
• Strong communication skills (English proficiency preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Responsibilities

• Greet and assist clients at reception; coordinate with doctors and staff.
• Generate bills and handle payments; maintain daily collections.
• Manage appointment bookings, confirmations, and reminders.
• Follow up with leads and calls as per head office scripts.

Skills

Strong Communication Skills

MS Office proficiency

Interpersonal skills

English proficiency

Job description

Position

Front Desk Executive / Receptionist

About Berkowits Hair & Skin Clinic

Berkowits Hair & Skin Clinic is one of India's leading and fastest-growing aesthetic and trichology chains, with 45+ clinics across the country and over 30 years of excellence in advanced hair and skin solutions. Trusted by more than 1,00,000 clients, Berkowits pioneered non-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering ethical, science-backed, personalized care through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world-class aesthetic care accessible, while our vision is to be India's most trusted and technology-driven brand in beauty, wellness, and medical aesthetics - committed to safety, results, and an exceptional client experience.

Key Responsibilities

Client Reception & Support

• Greet and welcome clients professionally.
• Check appointments, retrieve records, and coordinate with doctors/technicians.
• Escort clients to consultation or treatment areas when required.
• Guide and assist clients throughout their clinic visit.

Training will be provided for smooth onboarding and understanding of the processes.

Billing & Payments

• Generate accurate bills for services and product sales.
• Handle payments (cash, card, digital modes) and maintain daily collections.
• Ensure all invoices are closed the same day after necessary approvals.

Appointment Management & Communication

• Handle all incoming calls for booking, rescheduling, or cancellations.
• Check availability of doctors, technicians, rooms, and equipment before confirming appointments.
• Send WhatsApp/call reminders to clients for appointment confirmations.
• Facilitate video consultations when required.

Follow-Up & Lead Calling

• Return all missed calls promptly; maintain weekly missed call counts.
• Call regular clients who haven't visited in the past 3 months.
• Make follow-up and promotional calls as per scripts provided by Head Office.

Who Can Apply

• Female candidates only.
• Strong Communication Skills (English Proficiency Preferred).
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Salary

Salary - Rs 2.5 to 3.5 LPA

Experience

Experience - 1 - 5 Years

Office Timings

• 6 days working per week
• No weekly off on Friday, Saturday, or Sunday

Working Hours

Working Hours: 9:45 AM - 7:00 PM

Location

108/109, Basement, Block L, Part-2, Lajpat Nagar, New Delhi, Delhi 110024