A leading customer support firm in Chennai is seeking candidates for a bilingual support role. Successful applicants will fluently speak both English and French, assisting clients effectively. The position requires adherence to procedures, quality goals, and flexibility to work night shifts. Benefits include health insurance, provident fund, and work from home options.
Qualifications
Fluency in English and French, with strong command and understanding skills.
Freshers with good proficiency in speaking French and English accepted.
Energetic, positive approach toward issue handling.
Responsibilities
Listen and interpret communication between English and French speaking customers/clients accurately.
Adhere to standard operating procedures required for the process and organization.
Ensure quality goals are met and implement any client updates from time to time.
Skills
Fluency in English
Fluency in French
Good communication skills
Listening abilities
Education
Certification in French language
Experience as a French language trainer or associate
Job description
Responsibilities
Listen and interpret communication between English and French speaking customers/clients accurately.
Adhere to standard operating procedures required for the process and organization.
Ensure quality goals are met and implement any client updates from time to time.
Qualifications
Fluency in English and French, with strong command and understanding skills.
Good communication skills and listening abilities.
Certification in French language, French language trainer, French language associate or customer support in French strongly preferred.
Freshers with good proficiency in speaking French and English accepted.
Energetic, positive approach toward issue handling.
Flexibility to work rotational shifts, mainly night shifts (5 days per week & 2 days off).