French Language Executive

Gratitude India; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

A dynamic HR solutions provider in Mumbai is seeking a candidate with 6–8 years of experience in customer service to manage French-speaking employee interactions. Responsibilities include handling attendance, rostering, and absence management, ensuring accurate records, and supporting operations around the clock. Fluency in French is essential, along with skills in management and reporting tools like Workday and Power BI. An opportunity to work in a vibrant environment awaits.

Qualifications

• 6–8 years of experience in customer service.
• Fluent in French, both written and spoken.
• Skilled in attendance and rostering management.

Responsibilities

• Handle French-speaking employee interactions on various HR topics.
• Ensure accurate records and audits.
• Support 24x7 operations.

Skills

Fluency in French (written & spoken)

Customer service

Attendance management

Stakeholder communication

Workday

Power BI

Customer service

Tools

Workday

Power BI

Job description

Handle French-speaking employee interactions on attendance, rostering, OT/relief, sick leave, and absence management. Ensure accurate records, audits, and reporting while supporting 24x7 operations.

Required Candidate profile

6–8 yrs experience in customer service with fluency in French (written & spoken). Skilled in attendance, rostering, OT/sick leave management, stakeholder communication, and Workday/Power BI preferred.