French Customer Support Agent

Aasma Careers; India; Remote; INR 300,000 - 540,000; Full time

Job summary

Aasma Careers is seeking a full-time Language Interpreter to provide accurate interpretation in French and English over phone and video calls. This remote role is PAN India with initial night shifts for US/UK time zones, followed by rotational shifts.

The candidate must have strong English and French skills and be able to listen carefully and remain neutral. Experience may vary from Fresher to experienced, with mandatory French language credentials as outlined.

Qualifications

• Proficient in French and English interpretation
• Ability to interpret between English and French during calls
• Good listening and neutral interpretation required

Responsibilities

• Provide accurate interpretation between French and English in calls and video sessions
• Maintain neutrality and impartiality during conversations
• Follow standard operating procedures for the process and organization

Skills

French language

English language

Listening skills

Shift flexibility

Education

B2 French certification

UG/PG in French

Job description

We are hiring for a MNC Company for French Language Interpreter Role. Permanent Work From Home PAN India

Note :- Excellent English Speaking Skill Is Mandatory

Job Description:

This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in French + English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.

1. Responsible for listening and precisely interpreting communication between two different

language speaking persons (Example: English To French & French To English)

2. Adhering to standard operating procedures required for the process and organization

• Domain - Customer Support & Operations


• Location:- Permanent Work From Home


• Shifts:- First 3 months Night Shift (US &UK), After that rotational including day shift.


• Work days:- 5 days a week


• Week offs:- 2 Rotational week offs

Desired candidate profile:

• Experience: Fresher / Experience

Important Note :- For French, Minimum B2 Certified In French Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French Language Is Mandatory.

Required Skill set:

1. Candidates should be highly proficient in French Speaking & English Speaking

2. Command over Language with good understanding skills is required

4. Candidate should be a good listener

5. Candidate should be energetic and should have positive approach towards issues handling

6. Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2 rotational days off)

Interview rounds

• HR interview(Telephonic)


• AMCAT Test


• Language Proficiency Test(In English and 2nd Language)