Customer Support Executive
Aasma Careers
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Job summary
Qualifications
- Candidates should possess excellent language interpretation skills.
- Minimum B2 Certified in French or B1 with 6 months of experience required.
- Flexibility to work in shifts including night shifts is necessary.
Responsibilities
- Interpret communications between speakers of different languages during calls.
- Adhere to standard operating procedures for interpretation.
- Remain neutral and impartial during conversations.
Skills
Education
Job description
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We are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India.
Languages :- Excellent English + Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French.
Note :- Excellent English Speaking Skill Is Mandatory.
Job Description : This is a full‑time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French + English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.
- Responsible for listening and precisely interpreting communication between two different language speaking persons (Example: English To Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French & Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French To English).
- Adhering to standard operating procedures required for the process and organization.
- Job Role: Language Interpreter
- Domain: Customer Support & Operations
- Location: Permanent Work From Home
- Salary: 30k‑40k For Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali & 8‑10 LPA For French.
- Shifts: First 3 months Night Shift (US & UK), After that rotational including day shift.
- Work days: 5 days a week.
- Week offs: 2 Rotational week offs.
- Education: 12th, Diploma / Any Graduate.
- Experience: Fresher / Experience.
Important Note : For French, Minimum B2 Certified In French Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French Language Is Mandatory.
- Candidates should be highly proficient in Hindi/Urdu/Gujarati/Punjabi/Bengali/Nepali/French Speaking & English Speaking.
- Command over Language with good understanding skills is required.
- Excellent Communication skills required.
- Candidate should be a good listener.
- Candidate should be energetic and should have positive approach towards issues handling.
- Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2 rotational days off).
- HR interview (Telephonic)
- AMCAT Test
- Language Proficiency Test (In English and 2nd Language)
- Client Round (Final Virtual Interview)
Entry level.
Full-time.
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