Franchise Operations Manager

CJ Konsultants; Gurugram District; On-site; INR 400,000 - 650,000; Full time

Benefits offered by this job

Competitive Salary

Performance-based incentives

Job summary

CJ Konsultants in Gurugram, India, is seeking an operations-focused professional to strengthen member engagement and overall operations. The role involves cross-functional collaboration with chapters, teams, and members to ensure high engagement and effective service delivery.

The candidate will coordinate events, training sessions, workshops, and visitor meetings while tracking renewals, retention, and follow-ups.

Qualifications

• Experience in operations, administration, customer success, event management, or CRM systems is an advantage.
• Graduate in Marketing & Business.

Responsibilities

• Support BNI chapters, leadership teams & members for high engagement.
• Coordinate events, training sessions, workshops & visitor meetings.
• Track membership renewals, retention, visitor follow-ups.
• Support chapter growth initiatives & new chapter launches.

Skills

Operations experience

Customer success

Event management

Networking

Education

Graduate in Marketing & Business

Tools

CRM systems

Job description

• Support BNI chapters, leadership teams & members for high engagement
• Coordinate events, training sessions, workshops & visitor meetings
• Track membership renewals, retention, visitor follow-ups
• Support chapter growth initiatives & new chapter launches

Required Candidate profile

• Exp in operations, administration, customer success, event management, membership-based org, networking organizations, franchises, or CRM systems is an advantage
• Graduate in any Marketing & business

Perks and benefits

• Competitive Salary
• Performance-based incentives