Founders Office - Business Operations Professional

Maxim Ai; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Maxim AI is building the production infrastructure for AI. We are seeking an Operations & Finance Lead to partner with the founders and scale enterprise onboarding, compliance, and business operations.

You will design systems, manage governance documents, security questionnaires, and contractual requirements while driving monthly MIS, budgeting, and GTM planning. Collaborate with legal, finance, and sales to turn early traction into repeatable, enterprise-ready processes.

Qualifications

• 1–3 years of experience in finance, risk, compliance, or operations.
• Strong written and verbal communication; able to explain complex processes.
• Detail-oriented with ability to connect activities to revenue and risk.
• Bachelor's degree in related field.

Responsibilities

• Own onboarding lifecycle, manage compliance docs, security questionnaires, contracts.
• Improve compliance infra (GDPR, SOC 2, ISO 27001, HIPAA) with auditors.
• Drive financial planning and monthly MIS; guide budgeting and GTM planning.
• Monitor KPIs, cash flow, and financial metrics to identify trends.
• Design SOPs, trackers, dashboards to align cross-functional teams.
• Coordinate with legal, compliance, and finance; meet deadlines.
• Collaborate with sales/marketing on strategic initiatives and ROI.

Skills

Finance operations

Risk management

Compliance

Process design

Stakeholder communication

Education

Bachelor's degree in Business Administration, Finance, Commerce

Tools

Excel

MIS reporting

SOP creation

Job description

Job Summary

About Maxim At Maxim AI, we are building the production infrastructure for AI. Maxim s stack comprising gateway and governance, observability, and evals empowers AI teams to ship agents with the reliability and speed required for real-world use.

Role Overview

This role partners directly with the founders to bring operational rigor to how Maxim scales revenue, onboards enterprise customers, and manages risk. This role sits at the center of Maxims business operations, creating the systems and infrastructure that turn early traction into repeatable, enterprise-ready motion. Youll own critical operational areas spanning customer onboarding, compliance, and business operations while developing a deep understanding of business drivers to help founders make better, faster decisions as the company grows.

Responsibilities

• Own and scale the customer onboarding lifecycle, designing systems to manage compliance documentation, security questionnaires, and contractual requirements at scale while anticipating risks and blockers before they impact enterprise deal timelines.
• Establish and continuously improve our compliance infrastructure (GDPR, SOC 2, ISO 27001, HIPAA). Keep internal teams aligned with compliance requirements while acting as the central point of coordination with external auditors and security partners to ensure certifications stay current and processes stay tight.
• Drive financial planning and reporting by collecting, validating, and organizing data for monthly MIS and board updates. Provide financial rigor and analysis to guide resource allocation decisions, evaluate new investments, and inform hiring plans, budgeting decisions, and go-to-market priorities.
• Monitor key performance indicators, financial metrics, and cash flow performance to identify trends and opportunities.
• Design and maintain the operational backbone of the company: SOPs, trackers, dashboards, and workflows that keep cross-functional teams aligned and allow the company to move fast without creating operational or financial debt.
• Manage relationships across legal, compliance, and finance. Ensure statutory filings, compliance deadlines, and audit requirements are met through well-defined processes, not last-minute firefighting.
• Partner with sales, marketing, and GTM teams on strategic initiatives when needed; supporting enterprise deals, analyzing funnel performance, assessing ROI of key initiatives or enabling key growth moments for the business.

Requirements

• You have 1-3 years of experience in finance, risk, compliance, business operations, or consulting, where youve built or scaled processes in fast-moving environments and owned outcomes end-to-end.
• Youre sharp and articulate. You communicate clearly in writing and conversation, and can explain complex processes to founders, operators, and external stakeholders without losing clarity.
• You stay on top of everything. Nothing falls through the cracks because youre tracking it, following up, and closing loops consistently.
• You thrive in ambiguity and shifting priorities. You dont need structure handed to you; you create it.
• You have extreme attention to detail and a high regard for precision, but also see the bigger picture. You sweat the small stuff while understanding how it connects to revenue, risk, and long-term business outcomes.
• You hold a Bachelors degree in Business Administration, Finance, Commerce, or a related field.

Nice to Have

• Previous experience in FPA, risk management, audit, or compliance operations.
• Prior startup experience, preferably in B2B SaaS, where youve built operational infrastructure from 0 to 1.