Founder's Office – Operations & Execution

ElloMind; Ernakulam; On-site; INR 450,000 - 700,000; Full time

Job summary

ElloMind in India is seeking a proactive operations and business-execution partner to work with founders, turn priorities into action, coordinate teams and external partners, and ensure critical work is completed.

You will drive planning-to-execution, coordinate hiring and onboarding, manage agencies and vendors, oversee customer support quality, track milestones, and improve processes and documentation while keeping founders updated with clear progress.

Qualifications

• 1+ year relevant experience; 2–5 years preferred.
• Ownership of projects, operations or business outcomes.
• Strong communication, coordination and stakeholder mgmt.
• Excellent follow-through, prioritization and problem solving.
• Comfortable with spreadsheets, project tracking and AI tools.
• Strong English; Malayalam preferred.

Responsibilities

• Drive operational priorities from planning through execution.
• Coordinate hiring, onboarding and people-related workflows.
• Manage agencies, vendors and external service providers.
• Oversee customer support processes, follow-ups and service quality.
• Track projects, deadlines, deliverables and operational performance.
• Improve internal processes, documentation and accountability.
• Coordinate cross-functional work and remove execution bottlenecks.
• Keep the founders informed with clear, concise updates and timely escalations.

Skills

Ownership

Communication

Coordination

Problem solving

Spreadsheets

AI tools

English

Stakeholder mgmt

Job description

We're looking for a proactive, resourceful professional to work closely with our founders and drive execution across the business. You'll turn priorities into action, coordinate teams and external partners, solve operational challenges, and make sure important work gets completed.

The work

• Drive operational priorities from planning through execution
• Coordinate hiring, onboarding and people-related workflows
• Manage agencies, vendors and external service providers
• Oversee customer support processes, follow-ups and service quality
• Track projects, deadlines, deliverables and operational performance
• Improve internal processes, documentation and accountability
• Coordinate cross-functional work and remove execution bottlenecks
• Keep the founders informed with clear, concise updates and timely escalations

What we look for

• At least 1 year of relevant professional experience (2–5 years preferred)
• Real ownership of projects, operations or business outcomes
• Strong communication, coordination and stakeholder management
• Excellent follow-through, prioritisation and problem-solving
• Comfortable with spreadsheets, project tracking and AI tools
• Strong English; Malayalam preferred