Forward-Deployed Engineer - Global Sourcing & Supply Management (GSSM) Solutions

Apple; Bengaluru; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Apple in Bengaluru seeks a Forward-Deployed Engineer / Technical Product Manager to identify operational pain points and deliver AI-powered solutions. You will work with users, engineers and product teams to deploy practical automations and data pipelines in real-world environments.

The role requires strong Python and data engineering skills, experience with APIs, ETL/ELT, and building scalable integrations across systems.

Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering or a related technical field
• 4-7 years of experience in software engineering, solutions engineering, technical consulting, data engineering or other business-facing technical roles
• Strong hands-on engineering skills with Python, APIs, infrastructure platforms and systems integrations
• Strong understanding of data engineering concepts, including data ingestion, cleaning, transformation, ETL/ELT, data validation and pipeline design
• Hands-on experience building or maintaining data pipelines for data-intensive applications
• Experience working with structured and unstructured data and transforming data from multiple sources into formats suitable for downstream applications
• Experience with SQL and relational databases, including querying, data transformation and troubleshooting data-related issues

Responsibilities

• Partner directly with business stakeholders, engineers and product managers to understand operational workflows, deployment requirements and process bottlenecks
• Translate ambiguous business needs into practical, scalable technical solutions
• Identify high-impact operational pain points and rapidly deliver solutions that create measurable value
• Scope, design, build and deploy AI-powered internal tools, workflow automations and system integrations across test and production environments
• Lead business implementations and deployments as a Forward-Deployed Engineer / Technical Product Manager (FDE/TPM)
• Build and maintain integrations across APIs, systems and data platforms
• Design and implement data pipelines and ETL/ELT workflows to ingest, clean, transform, validate and prepare data for AI and data-intensive applications
• Work with large, complex and heterogeneous datasets across multiple enterprise systems and data sources
• Develop data-processing workflows that combine structured and unstructured data, including databases, spreadsheets, documents, APIs and other enterprise data sources
• Establish data quality checks, validation processes and monitoring to ensure data is reliable and usable by downstream applications
• Troubleshoot data pipelines and investigate issues related to data quality, schema changes, ingestion failures, transformation errors and data availability
• Work with engineering teams to design data architectures and pipelines that support scalable AI applications, analytics and automation workflows
• Troubleshoot production issues, debug live environments and drive issues through resolution
• Guide user adoption, training and iterative improvement as workflows and AI capabilities evolve
• Partner closely with product and engineering teams to improve platform capabilities based on real-world operational feedback
• Operate effectively in dynamic environments with evolving business and deployment requirements

Skills

Python

APIs

Data pipelines

ETL/ELT

SQL

Relational databases

Problem solving

Communication

Education

Bachelor's or Master's degree in CS/Software/Related field

Tools

Cloud platforms

Job description

Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.We’re looking for customer-facing Forward-Deployed Engineers (FDEs) who can rapidly identify operational pain points, build practical AI-powered solutions and deploy them in real-world environments.

Description

This role sits at the intersection of Engineering, Product, Data and Customer Success. You’ll work directly with users to understand workflows, uncover the highest-impact problems and quickly deliver solutions using AI, automation, APIs, data engineering, ETL/ELT pipelines and cloud tooling.Success in this role requires strong engineering ability, data engineering fundamentals, operational problem-solving, communication skills and the ability to move from ambiguity to implementation quickly. You are not just advising on solutions - you are building and operationalising them.

Key Responsibilities

• Partner directly with business stakeholders, engineers and product managers to understand operational workflows, deployment requirements and process bottlenecks
• Translate ambiguous business needs into practical, scalable technical solutions
• Identify high-impact operational pain points and rapidly deliver solutions that create measurable value
• Scope, design, build and deploy AI-powered internal tools, workflow automations and system integrations across test and production environments
• Lead business implementations and deployments as a Forward-Deployed Engineer / Technical Product Manager (FDE/TPM)
• Build and maintain integrations across APIs, systems and data platforms
• Design and implement data pipelines and ETL/ELT workflows to ingest, clean, transform, validate and prepare data for AI and data-intensive applications
• Work with large, complex and heterogeneous datasets across multiple enterprise systems and data sources
• Develop data-processing workflows that combine structured and unstructured data, including databases, spreadsheets, documents, APIs and other enterprise data sources
• Establish data quality checks, validation processes and monitoring to ensure data is reliable and usable by downstream applications
• Troubleshoot data pipelines and investigate issues related to data quality, schema changes, ingestion failures, transformation errors and data availability
• Work with engineering teams to design data architectures and pipelines that support scalable AI applications, analytics and automation workflows
• Troubleshoot production issues, debug live environments and drive issues through resolution
• Guide user adoption, training and iterative improvement as workflows and AI capabilities evolve
• Partner closely with product and engineering teams to improve platform capabilities based on real-world operational feedback
• Operate effectively in dynamic environments with evolving business and deployment requirements

Minimum Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering or a related technical field
• 4-7 years of experience in software engineering, solutions engineering, technical consulting, data engineering or other business-facing technical roles
• Strong hands-on engineering skills with Python, APIs, infrastructure platforms and systems integrations
• Strong understanding of data engineering concepts, including data ingestion, cleaning, transformation, ETL/ELT, data validation and pipeline design
• Hands-on experience building or maintaining data pipelines for data-intensive applications
• Experience working with structured and unstructured data and transforming data from multiple sources into formats suitable for downstream applications
• Experience with SQL and relational databases, including querying, data transformation and troubleshooting data-related issues

Preferred Qualifications

• Experience deploying, supporting and troubleshooting production systems in enterprise environments
• Experience building integrations and automating workflows across multiple systems
• Experience working with APIs, databases, files and other data sources to build reliable data ingestion and processing workflows
• Practical experience using LLMs or GenAI APIs to create reliable workflows, automations or internal tools
• Familiarity with modern AI tooling, agent frameworks, prompt engineering and orchestration platforms
• Understanding of the data requirements and challenges involved in building AI/ML applications, including data preparation, retrieval, evaluation and data quality
• Strong problem-solving skills and comfort operating in ambiguous, fast-changing environments
• Demonstrated ability to independently drive solutions from requirements gathering through deployment and iteration
• Proven ability to collaborate cross-functionally across engineering, product, operations, data and business teams
• Japanese language proficiency, with the ability to communicate effectively with Japanese-speaking customers and stakeholders and understand technical and business requirements in Japanese.
• Experience working in startup or high-growth environments with rapidly evolving priorities
• Strong product intuition and business empathy, with the ability to influence product direction based on field feedback