Forward Deployed Engineer

InCommon; Bengaluru; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

InCommon in Bengaluru is seeking a Forward Deployed Engineer to solve high-impact, real-world problems for enterprise customers, from problem definition to production outcomes.

You’ll design AI-driven solutions, deploy agents, and own projects end-to-end, collaborating with customers and internal teams to deliver measurable business impact.

This hands-on role rewards curiosity, rapid learning, and the ability to operate across systems while helping enterprises become AI-driven.

Qualifications

• 3+ years of experience in technical problem-solving roles.
• Experience leading solution scoping or AI strategy with cross-functional teams.
• Strong fundamentals in software and system design.
• Clear communication and ownership mindset.
• Ability to work with customers and navigate ambiguity.

Responsibilities

• Partner with customers to understand operational challenges and success criteria.
• Translate open-ended problems into clear technical designs and implementations.
• Build AI agents that integrate with customer systems and perform real tasks.
• Own deployments, including reliability, performance, and continuous improvement.
• Test with real data, measure outcomes, and iterate based on results.
• Collaborate with Product & Engineering to ship high-quality solutions.
• Contribute to tools, documentation, and best practices that scale customer delivery.

Skills

Software design

System design

Customer facing

Ownership mindset

Problem solving

Job description

About us

We help large enterprises accelerate AI adoption and unlock their full potential - combining a complete AI operating system with local deployment teams that get AI into production quickly.

We're ~700 people across 30+ locations, working with airlines, banks, insurers and hospitals: the institutions that touch everyone's daily life and are the hardest to change. Our platform is a horizontal layer across an enterprise's existing systems, letting them build, deploy and govern AI agents at scale - model-agnostic by design, so we use the best model for each task.

Role

As a Forward Deployed Engineer (FDE), you’ll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes. You’ll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact.

This is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.

What You’ll Do

• Partner with customers to understand operational challenges and success criteria
• Translate open-ended problems into clear technical designs and implementations
• Build AI agents that integrate with customer systems and perform real tasks
• Own deployments, including reliability, performance, and continuous improvement
• Test with real data, measure outcomes, and iterate based on results
• Collaborate with Product & Engineering to ship high-quality solutions
• Contribute to tools, documentation, and best practices that scale customer delivery

What We’re Looking For

• 3+ years of experience in technical problem-solving roles
• Experience leading or contributing to solution scoping, discovery workshops, or early-stage AI/technical strategy in collaboration with sales, product, or delivery teams
• Strong fundamentals in software design, system design
• Clear communication skills and a strong ownership mindset
• High-agency mindset: you don’t wait for perfect requirements and are comfortable creating clarity, proposing direction, and driving decisions
• Experience working across systems, integrations, and data flows
• Comfort working directly with customers and owning ambiguous problems
• Curiosity and interest in building AI-powered systems that work in practice

Nice to Have

• Experience in forward-deployed, solutions engineering, or customer-facing roles
• Exposure to AI agents, automation, or conversational systems
• Experience operating and improving production systems