Forward Deployed Engineer

Flipkart Group; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Flipkart Group is seeking a Forward Deployed Engineer to solve high-impact, real-world problems for enterprise customers. You will own work from problem definition through system design and launch, delivering AI-driven solutions in production.

This hands-on generalist role requires curiosity, rapid learning, and comfort navigating ambiguity while partnering across teams. You will work directly with customers to design and deploy agents that integrate with their systems, owning deployments and

Qualifications

• 5+ years of experience in software engineering or technical problem-solving roles.
• Strong fundamentals in software design and system thinking.
• Experience working across systems, integrations, and data flows.
• Comfort working directly with customers and owning ambiguous problems.
• Clear communication skills and a strong ownership mindset.
• Curiosity and interest in building AI-powered systems that work in practice.

Responsibilities

• Partner with customers to understand operational challenges and success criteria.
• Translate open-ended problems into clear technical designs and implementations.
• Build AI agents that integrate with customer systems and perform real tasks.
• Own deployments, including reliability, performance, and continuous improvement.
• Test with real data, measure outcomes, and iterate based on results.
• Collaborate with Product & Engineering to ship high-quality solutions.
• Contribute to tools, documentation, and best practices that scale customer delivery.

Skills

Software design

System thinking

Data flows

Customer-facing

Ownership mindset

AI systems

Job description

As a Forward Deployed Engineer (FDE), you'll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes. You'll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You'll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact. This is a hands-on generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organisations.

Responsibilities:

• Partner with customers to understand operational challenges and success criteria.
• Translate open-ended problems into clear technical designs and implementations.
• Build AI agents that integrate with customer systems and perform real tasks.
• Own deployments, including reliability, performance, and continuous improvement.
• Test with real data, measure outcomes, and iterate based on results.
• Collaborate with Product & Engineering to ship high-quality solutions.
• Contribute to tools, documentation, and best practices that scale customer delivery.

Requirements;

• 5+ years of experience in software engineering or technical problem-solving roles.
• Strong fundamentals in software design system thinking.
• Experience working across systems, integrations, and data flows.
• Comfort working directly with customers and owning ambiguous problems.
• Clear communication skills and a strong ownership mindset.
• Curiosity and interest in building AI-powered systems that work in practice.

Nice to Have:

• Experience in forward-deployed, solutions engineering, or customer-facing roles.
• Exposure to AI agents, automation, or conversational systems.
• Experience operating and improving production systems.