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Job summary
Radisson Mumbai Andheri MIDC-Food & Beverage is looking for a Guest Service Associate in F&B Service to deliver exceptional food and beverage service in a high-standing hotel environment. Responsibilities include supporting the food & beverage department, maximizing guest satisfaction, and ensuring compliance with best practices. Ideal candidates will have strong communication skills and a hands-on approach. Experience in F&B service is beneficial but not essential. Compensation is to be discussed.
Qualifications
Experience in food & beverage service beneficial but not essential.
Commitment to delivering exceptional guest service with a passion for the hospitality industry.
Personal integrity and ability to work in an excellence-driven environment.
Responsibilities
Supports the smooth running of the food & beverage department.
Works as part of a team to maximize guest satisfaction.
Delivers on departmental plans and objectives.
Skills
Strong communication skills
Hands-on approach
Creative problem solving
Job description
Guest Service Associate – F&B Service
Role in delivering exceptional food and beverage service in a high‑standing hotel environment.
Responsibilities
Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships whilst promoting the company culture and values.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements
Experience in food & beverage service beneficial but not essential
Hands‑on approach with a can‑do work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions taking ownership for duties and tasks assigned
Personal integrity, with the ability to work in an environment that demands excellence
Experience of working with IT systems on various platforms