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Hyatt Hotels Corporation seeks an Assistant Outlet Manager or Team Lead with 2+ years in hospitality to assist in F&B operations and staff training. You will help prepare departmental manuals, maintain training records, and coordinate the hotel's training calendar.
The role emphasizes developing trainees and maintaining high service standards within a large restaurant/hotel environment.
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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval: Director of Learning & Development, France
Assists in the preparation of the Food & Beverage Departmental Operations Manual. Administrates all employee training records, ensuring that they are kept up to date. Administrates, coordinates and monitors the "Training for your future" programme. Responsible for the timely completion and submittal of training records and reports. Assists in the administration of claims for training activities. Assists to coordinate and monitor the hotel's Training Plan and Calendar. Assist to coordinate the compilation and review of the hotel's Departmental Operations Manuals. Advises the Training Manager of any new support material that would be beneficial to the hotel. Monitors the performance of the Trainees ensuring they are developed to their maximum potential and efficiency. Assists in the preparation of the Food & Beverage Departmental Operations Manual. Administrates all employee training records, ensuring that they are kept up to date. Administrates, coordinates and monitors the "Training for your future" programme. Responsible for the timely completion and submittal of training records and reports. Assists in the administration of claims for training activities. Assists to coordinate and monitor the hotel's Training Plan and Calendar. Assist to coordinate the compilation and review of the hotel's Departmental Operations Manuals. Advises the Training Manager of any new support material that would be beneficial to the hotel. Monitors the performance of the Trainees ensuring they are developed to their maximum potential and efficiency.
Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years' work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
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