Floor Manager

Dr Agarwals Eye Hospital; Thoothukudi; On-site; INR 300,000 - 430,000; Full time

Job summary

Dr. Agarwals Eye Hospitals Ltd. in Tuticorin, Tamil Nadu is seeking a Floor Manager to oversee hospital operations and ensure service quality.

You will manage day-to-day branch operations, focus on customer service, patient flow, and adherence to processes, while coordinating with departments to reduce delays.

The role emphasizes patient satisfaction, people management, and smooth functioning of the hospital to deliver timely care.

Responsibilities

• Ensure smooth functioning of all healthcare operations in the assigned hospital.
• Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
• Ensure smooth functioning of the assigned branch.
• Monitor patient waiting times and coordinate with departments to reduce delays.
• Focus on patient satisfaction and quality.
• Address patient queries ,concerns and escalations promptly.
• Ensure smooth patient flow.

Job description

Job description:

We are looking for a Floor Manager to join Dr. Agarwals Eye Hospitals Ltd. at our Tuticorin, Tamil Nadu location.

Position: Floor Manager
Location: Tuticorin, Tamil Nadu

Role & responsibilities

• Ensure smooth functioning of all healthcare operations in the assigned hospital.
• Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
• Ensure smooth functioning of the assigned branch.
• Monitor patient waiting times and coordinate with departments to reduce delays.
• Focus on patient satisfaction and quality.
• Address patient queries ,concerns and escalations promptly.
• Ensure smooth patient flow.