Floor Manager

Landmark Group; Erode; On-site; INR 300,000 - 540,000; Full time

Job summary

Lifestyle International Private Limited, operating in the Lifestyle concept at our store in Erode, Tamil Nadu, is seeking a capable Operations professional. You will drive sales budgets and category-level sell-through, manage stock in collaboration with stakeholders, and ensure adherence to SOPs, promotions, and customer service standards.

The role requires graduation, strong market knowledge, process management, and a customer-centric approach.

Qualifications

• Market knowledge of retail and fashion dynamics.
• Ability to map customer needs to product performance.
• Structured thinking for action planning.
• Focus on customer experience and service standards.
• Build and sustain relationships with vendors and store teams.
• Effective communication across teams and hierarchy.

Responsibilities

• Drive the sales budgets for the concept
• Drive sell thru at category level (pre EOSS and EOSS within the season)
• Analyze product performance, identify performing and non-performing products, recommend required actions and implement the approved actions
• Drive adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes)
• Implement the marketing promotions as per defined guidelines
• Share feedback on the marketing promotions for necessary action
• Maintain optimum stock for the concept in collaboration with relevant stakeholders
• Analyze the brand and category performance and recommend required actions for fast moving and slow moving styles
• Review and ensure adherence to the standards of customer service
• Follow up and ensure all customer issues and complaints are resolved as per defined timelines
• Manage and guide the team to deliver on the job

Skills

Market Knowledge

Process Management

Analytical thinking

Customer Centricity

Relationship Management

Communication

Education

Graduation

Bachelors Course - Others

Job description

Company Name Lifestyle International Private Limited

Business Unit Lifestyle

Concept Apparel Men Common

Function Operations

Sub Function Concept Operations

Group Name Landmark Group

Company Lifestyle International Private Limited

Business Unit Name Lifestyle

Region South

State Tamilnadu

City Erode

Location Type Store

Skill

Market Knowledge Process Management Analytical thinking Customer Centricity Relationship Management Communication

Qualification

Graduation

Bachelors Course - Others

Job Description

• Drive the sales budgets for the concept
• Drive sell thru at category level (pre EOSS and EOSS within the season)
• Analyze product performance, identify performing and non-performing products, recommend required actions and implement the approved actions
• Drive adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes)
• Implement the marketing promotions as per defined guidelines
• Share feedback on the marketing promotions for necessary action
• Maintain optimum stock for the concept in collaboration with relevant stakeholders
• Analyze the brand and category performance and recommend required actions for fast moving and slow moving styles
• Review and ensure adherence to the standards of customer service
• Follow up and ensure all customer issues and complaints are resolved as per defined timelines
• Manage and guide the team to deliver on the job