Floor Coordinator | 2-5yr Exp | Virar

Indira Ivf Hospital; Vasai-Virar; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Indira IVF Hospital in Maharashtra's Vasai-Virar region seeks an experienced Operations Manager to oversee daily hospital activities, schedule staff, and maintain facilities. The role focuses on delivering high-quality patient experiences and efficient workflows from admission to discharge.

The ideal candidate coordinates between clinical and non-clinical teams, ensures safety protocols are followed, and supports continual process improvements to meet healthcare standards.

Qualifications

• Oversee daily hospital operations, including staff scheduling and facility upkeep.
• Serve as primary contact for complaints and customer service to ensure a quality experience.
• Manage patient flow from admission to discharge.
• Coordinate between clinical and non-clinical departments (housekeeping, security, maintenance).
• Ensure adherence to safety protocols and health regulations.

Responsibilities

• Oversee daily activities on the assigned floor, including staff scheduling and facility maintenance.
• Act as the primary point of contact for complaints, feedback, and customer assistance to ensure a high-quality experience.
• In hospitals, this includes managing patient flow from admission to discharge. In retail, it involves managing sales floor staff and merchandising.
• Facilitate communication between clinical and non-clinical departments (housekeeping, security, maintenance, and technical teams).
• Ensure adherence to company policies, safety protocols, and health regulations.

Skills

Staff management

Customer service

Workflow optimization

Cross-department coordination

Safety compliance

Job description

Role & responsibilities

• Operational Management: Oversee daily activities on the assigned floor, including staff scheduling and facility maintenance.
• Patient/Customer Service: Act as the primary point of contact for complaints, feedback, and customer assistance to ensure a high-quality experience.
• Workflow Optimization: In hospitals, this includes managing patient flow from admission to discharge. In retail, it involves managing sales floor staff and merchandising.
• Coordination & Liaison: Facilitate communication between clinical and non-clinical departments (housekeeping, security, maintenance, and technical teams).
• Safety & Compliance: Ensure adherence to company policies, safety protocols, and health regulations (e.g., sterilization in hospitals, safety procedures in retail).

Preferred candidate profile

Interested candidate email [e-mail]