Fleet Operations Analyst

crewlia; India; Remote; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Learning stipend

Health benefits (varies by location)

Performance-based bonus

Remote-friendly hours

High-impact projects

Job summary

crewlia is seeking a Fleet Operations Analyst for a fully remote team. The role blends strategic thinking with hands-on execution to shape our operations and drive impactful initiatives within the fleet function.

You will help set direction while delivering tangible results in a distributed work environment. The ideal candidate will have 3-5 years in a relevant role, be proficient with cloud-based enterprise solutions, and excel in remote collaboration, ticketing/CRM tools, and data-driven

Qualifications

• Exceptional written, verbal, and asynchronous communication capabilities.
• 3-5 years of demonstrated, progressive success in a relevant functional role.
• High-level proficiency with modern cloud-based enterprise solutions.
• Proven comfort and productivity operating in a fully remote, distributed environment.
• Strong working knowledge of helpdesk, ticketing, or CRM software.

Responsibilities

• Maintain highly detailed and accurate records of all stakeholder interactions.
• Identify systemic process inefficiencies and autonomously propose structural improvements.
• Independently drive day-to-day project execution and ensure timely delivery.
• Troubleshoot, investigate, and resolve complex operational or customer issues.
• Collaborate with internal departments to ensure seamless service delivery.

Skills

Communication skills

3-5 years experience

Cloud-based solutions

Remote work experience

CRM/ticketing tools

Tools

CRM software

Ticketing systems

Job description

We are actively seeking a creative Fleet Operations Analyst to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Maintain highly detailed and accurate records of all stakeholder interactions.
• Identify systemic process inefficiencies and autonomously propose structural improvements.
• Independently drive day-to-day project execution and ensure timely delivery.
• Troubleshoot, investigate, and resolve complex operational or customer issues.
• Collaborate with internal departments to ensure seamless service delivery.

Required Skills & Qualifications:

• Exceptional written, verbal, and asynchronous communication capabilities.
• 3-5 years of demonstrated, progressive success in a relevant functional role.
• High-level proficiency with modern cloud-based enterprise solutions.
• Proven comfort and productivity operating in a fully remote, distributed environment.
• Strong working knowledge of helpdesk, ticketing, or CRM software.

What You’ll Bring:

• An intrinsic passion for continuous learning, upskilling, and rapid adaptation.
• An unwavering commitment to operational quality, accuracy, and overall excellence.
• Strong analytical abilities coupled with a commitment to data-driven decision making.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.