Fleet Executive

JobItUs; Vadodara; On-site; INR 250,000 - 350,000; Full time

Job summary

JobItUs is seeking a Fleet Executive in Vadodara for end-to-end fleet operations. You will manage vehicle breakdowns, coordinate with technicians, and ensure vehicles are serviced and ready for deployment to riders or the operations team.

The role requires 1–3 years of relevant experience and a BE or Diploma background. Responsibilities include parts and GPS management, virtual troubleshooting, field support, and ensuring smooth roadside assistance.

Qualifications

• EV and team handling experience is mandatory.
• Minimum 1–3 years of relevant fleet or operations experience.
• Education in BE or Diploma required.

Responsibilities

• Vehicle breakdown management: own and resolve cases with technicians; record in Evify App and job cards.
• Material and vehicle management: monitor spare parts, batteries, GPS devices, and number plates before allotment.
• Virtual troubleshooting: provide first-level remote support to riders and team members.
• Field support deployment: arrange timely on-site assistance when needed.
• Roadside assistance: coordinate prompt roadside help to minimize downtime.
• Team scheduling: manage weekly offs and duty rosters for technicians and helpers.
• Operational coordination: collaborate with operations to ensure service quality and efficiency.
• Reporting: maintain records of active vehicles, cases, equipment, and turnaround times.

Education

BE/ Diploma

Job description

*Job Title: Fleet Executive*

Exp: Min. 1-3 Years

Education: BE/ Diploma

Key Responsibilities

• Vehicle Breakdown Management: Take full ownership of handling all vehicle breakdown cases promptly and efficiently with the support of technicians and helpers. Maintain accurate records of each case using the Evify App and job cards. Ensure that vehicles undergo proper servicing and are in perfect condition before being reassigned to riders or the Operations team.
• Material and Vehicle Management: Monitor the consumption and interchange of spare parts, equipment, batteries, and vehicles. Plan requirements in advance and place orders for spare parts and equipment proactively. Ensure GPS devices are functional and correctly assigned to vehicles, and confirm that number plates are in place before vehicles are allotted to riders or the Operations team.
• Virtual Troubleshooting: Provide first-level support via calls or digital platforms, assisting riders or team members in resolving minor issues without the need for on-ground intervention.
• Field Support Deployment: Assess cases where virtual troubleshooting is insufficient and arrange timely on-site assistance through technicians or helpers.
• Roadside Assistance: Coordinate and ensure prompt roadside support to minimize vehicle downtime and avoid disruption to delivery operations.
• Team Scheduling: Manage weekly offs and duty schedules of technicians and helpers, maintaining optimal workforce availability while ensuring fairness and compliance with shift planning.
• Operational Coordination: Collaborate closely with the operations team to streamline issue resolution, maintain service quality, and maximize operational efficiency.
• Reporting & Accountability: Maintain detailed records of active vehicles, breakdown cases, batteries, chargers, resolutions provided, and turnaround times. Ensure transparency, accountability, and continuous improvement in all operational processes.

EV and Team handling experience is mandatory