Financial Admin Assistant

United Parcel Service Sweden Aktiebolag; Pune District; Hybrid; INR 360,000 - 520,000; Full time

Job summary

United Parcel Service Sweden Aktiebolag in Pune, India is seeking a billing support professional to ensure customer expectations are met and exceeded. The role requires cooperative, approachable, and detail-oriented individuals who can work independently or in a team, with flexibility to extend hours as needed.

You will handle external and internal customer support, focus on accurate manual billing, incentives, MS Office tasks, and collaborate with cross-functional teams to resolve issues

Qualifications

• Experience in billing and incentives processes.
• Strong written and verbal communication skills.
• Ability to work independently and in a team.
• Ability to prioritize workloads.
• Attention to detail and accuracy.
• Ability to meet deadlines.
• Customer-focused mindset.
• Proficient with MS Office.

Responsibilities

• Communicate with AFC Contacts, WWF team, Countries, F&A teams and Account Executives.
• Identify training areas and coordinate with the Supervisor for the necessary trainings.
• To comply with UPS policies, Data security, and SOX compliance related policies.
• Follow up with Countries to get the resolution.
• Ad hoc billing requests from Countries.
• Any other tasks or duties assigned by the Team Lead, Supervisor or Manager as per the process requirement.

Skills

Manual Billing

Incentives knowledge

Communication skills

Teamwork

Prioritization

Attention to detail

Deadline orientation

Customer focus

Tools

MS Office

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

He / She provides support to external and internal customers to ensure customer expectations are met and exceeded. Person should have a proven track record of being co-operative, approachable, conscientious, enthusiastic, competent, flexible, able to work independently, a team player. Should be willing to work extend hours whenever the process requires.

Skills Required

• Strong in depth Manual Billing and Incentives knowledge.
• Excellent written and verbal communication skills
• To work on own initiative as well as part of a team
• Able to prioritize workloads
• Attention to detail
• Ability to work to deadlines
• Must be customer focused
• Knowledge of MS Office

Job Duties and Responsibilities

• Communicate with AFC Contacts, WWF team, Countries, F&A teams and Account Executives
• Identify training areas and coordinate with the Supervisor for the necessary trainings
• To comply with UPS policies, Data security, and SOX compliance related policies
• Follow up with Countries to get the resolution.
• Ad hoc billing requests from Countries.
• Any other tasks or duties assigned by the Team Lead, Supervisor or Manager as per the process requirement.

Employee Type

Permanent

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