Finance Operations Associate

shopflo; Bengaluru; On-site; INR 400,000 - 650,000; Full time

Job summary

Shopflo is seeking a detail-oriented Finance & Operations Associate to manage billing, collections, accounting support, and revenue operations. You will ensure accurate invoicing, timely collections, clean financial data, and actionable business reporting while partnering with Sales, Customer Success, and Leadership teams.

You will handle end-to-end invoicing, monitor revenue realization and leakage, and own collections processes.

Qualifications

• Bachelor's degree in Commerce, Finance, Accounting, Economics, Business, or related field.
• 1–2 years in Finance Operations, Accounts Receivable, Billing, Accounting, or Revenue Operations.
• Strong invoicing, collections, reconciliations, and financial reporting knowledge.
• Proficient with Excel/Sheets (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS).
• Good stakeholder management and communication skills.

Responsibilities

• Billing & Revenue Operations: generate, validate, and distribute invoices with 100% accuracy and on time.
• Accounts Receivable & Collections: manage aging, follow up on overdue invoices, monitor DSO.
• Accounting & Financial Operations: assist month-end/year-end close and financial reporting.
• Financial Analysis & Reporting: build finance dashboards and KPI reports; analyze trends and findings.
• Manage ad-hoc finance tasks as needed.

Skills

Excel proficiency

Stakeholder management

Analytical thinking

Billing & invoicing

Education

Bachelor's degree in Commerce, Finance, Accounting, Economics, Business, or related field

Tools

Zoho Books

QuickBooks

Microsoft Excel / Google Sheets

Job description

Why Shopflo

Shopflo started with a simple belief - checkout is the most under-innovated part of e-commerce. We built India’s checkout-as-a-service platform for D2C brands, helping over 1,000 merchants improve conversion rates, reduce fraud in COD orders, and deliver a seamless buying experience. Brands like Dot & Key, Nestasia, and The Sleep Company trust us to run their checkout.

In 2026, we were acquired by Pine Labs - one of India’s most established fintech infrastructure companies. That means we now have the distribution, merchant relationships, and resources of a large fintech, while continuing to operate with the pace and ownership culture of a product team. Startup DNA. Enterprise backing. Real product. Real traction.

We're looking for immediate joiners.

About The Role

We are looking for a detail-oriented and analytical Finance & Operations Associate to manage critical finance processes across billing, collections, accounting support, and revenue operations. The ideal candidate will ensure accurate invoicing, timely collections, clean financial data, and actionable business reporting while partnering closely with Sales, Customer Success, and Leadership teams.

What You Will Do

• Billing & Revenue Operations
• Manage end-to-end customer invoicing—including generation, validation, and distribution—to ensure 100% accuracy and adherence to agreed timelines.
• Monitor revenue realization and identify potential revenue leakage.
• Collaborate with Sales and Customer Success teams to resolve billing disputes.
• Accounts Receivable & Collections
• Own the end-to-end collections process, including managing aging reports and proactively following up on overdue invoices via emails and phone calls.
• Track DSO, overdue balances, recovery rates, and collection effectiveness.
• Escalate high-risk accounts and recommend appropriate recovery actions.
• Accounting & Financial Operations
• Assist in month-end and year-end close activities financial reporting activities.
• Financial Analysis & Reporting
• Build and maintain finance dashboards and KPI reports.
• Analyze revenue trends, collections performance, and customer payment behavior.
• Conduct variance analysis and highlight key business insights.
• Manage ad-hoc tasks that might come up in relation to billing and finance.

You should apply if you have

• Bachelor's degree in Commerce, Finance, Accounting, Economics, Business, or related field.
• 1–2 years of experience in Finance Operations, Accounts Receivable, Billing, Accounting, or Revenue Operations.
• Strong understanding of invoicing, collections, reconciliations, and financial reporting.
• Knowledge of Microsoft Excel / Google Sheets (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, reporting).
• Good stakeholder management and communication skills.

Good to have

• Experience working in a SaaS or technology company. Early stage start-up experience is preferred.
• Exposure to accounting systems such as Zoho Books and Quick Books
• Understanding of revenue operations and subscription-based business models.
• Knowledge of CRMs and the ability to maintain clean data on a CRM