Finacle Product Engineer - Core Banking

Global Software Solutions Group; Chennai District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Global Software Solutions Group seeks an experienced Product Engineer with Finacle scripting and Oracle expertise to support Retail Assets on Core Banking platforms. You will tackle production issues, drive test automation, and enhance system reliability in a fast-paced environment.

Responsibilities include incident management, RCA, and coordination of patches and deployments across multiple banking entities, with close collaboration with development, QA, and business teams.

Qualifications

• Hands-on experience with mission-critical banking applications
• Troubleshooting production issues and improving software quality
• Experience with Core Banking platforms and Retail Assets domain

Responsibilities

• Provide application support for Retail Assets within Core Banking
• Analyze, troubleshoot, and resolve production defects
• Support automation testing initiatives and platform improvements
• Ensure production stability by monitoring health and incidents
• Perform RCA and implement permanent fixes to reduce recurrence
• Coordinate patches, upgrades, deployments, and releases
• Collaborate with Development, QA, Business and Support teams

Skills

Finacle Scripting

Oracle Database

SQL & PL/SQL

Production Support

Incident Management

Defect Analysis & Resolution

Root Cause Analysis

Test Automation

Job description

We are looking for an experienced Product Engineer with strong expertise in Finacle Scripting and Oracle to support and enhance Retail Assets applications within a Core Banking environment. The ideal candidate will be responsible for production support, defect resolution, test automation, and ensuring platform stability while collaborating closely with development and business teams.

This role requires hands‑on experience in maintaining mission‑critical banking applications, troubleshooting production issues, and driving continuous improvements in software quality and system reliability.

Requirements

Key Responsibilities

• Provide application support for Retail Assets applications within the Core Banking platform
• Analyze, troubleshoot, and resolve production defects and application issues
• Support Retail Assets Automation Testing initiatives and Production Business Platform Improvements (PBI)
• Ensure production stability by monitoring application health and responding to critical incidents
• Perform incident triage, root cause analysis (RCA), and implement permanent fixes to reduce recurring issues
• Drive defect management activities and coordinate timely resolution with development teams
• Own and improve test automation coverage for the Retail Assets module
• Lead stabilization initiatives across multiple banking entities and environments
• Coordinate application patches, software upgrades, deployments, and production releases
• Work closely with Development, QA, Business, and Production Support teams to ensure seamless delivery
• Participate in release planning, deployment validation, and post‑release support
• Identify opportunities to improve application performance, quality, and operational efficiency
• Maintain technical documentation, defect reports, RCA documents, and support knowledge base

Required Skills

• Strong experience with Finacle Scripting
• Strong Oracle Database experience
• SQL and PL/SQL
• Production Support
• Incident Management
• Defect Analysis & Resolution
• Root Cause Analysis (RCA)
• Test Automation
• Retail Assets Domain
• Core Banking Applications
• Application Support
• Production Stability Management
• Software Debugging & Troubleshooting
• Release & Deployment Support
• Patch Management
• Banking Application Support

Preferred Skills

• Experience working in enterprise banking environments
• Exposure to Core Banking implementations and support
• Knowledge of Software Engineering best practices
• Experience working in Agile/Scrum teams
• Strong analytical and problem‑solving skills
• Excellent stakeholder communication and coordination skills

Experience

• 4-8+ years of experience in Software Engineering or Product Engineering
• Hands‑on experience supporting Finacle‑based banking applications
• Experience in production support, incident management, and defect fixing
• Experience working with Oracle databases and SQL

Domain

• Banking
• Retail Banking
• Core Banking
• Retail Assets