Field Technician

scanO AI; Bengaluru Urban; On-site; INR 270,000 - 330,000; Full time

Benefits offered by this job

Uniform

Toolkit

Onboarding support

Travel allowance

Performance incentives

Job summary

scanO is seeking a Field Technician (Installation & Service) to be the on-ground face of the company across India. located in Lucknow UP / Tamil Nadu, this full-time field-based role requires activating, installing, servicing, and supporting scanO air devices at client locations.

You will unbox, configure, and ensure full operation at sites. Ideal candidates have 1–3 years of field service experience, enjoy travel, and are comfortable with electronics.

Qualifications

• Prior experience in field service, hardware installation, technical support, or device servicing is preferred.
• Comfortable with electronics, power connections, cables, ports, and basic system setup.
• Willingness to travel extensively across India.

Responsibilities

• Visit customer locations to install and activate scanO air devices.
• Unbox, assemble, configure, calibrate, and test the device.
• Conduct a basic product walkthrough for clinic and hospital staff.
• Perform preventive maintenance and on-site servicing when required.
• Diagnose and resolve basic hardware issues.
• Learn and support basic repair work, including wire replacements and soldering.
• Maintain installation and service reports.
• Coordinate with the Technical and Operations teams for advanced issues.
• Support scanO roadshows, exhibitions, product demonstrations, and field events across India.

Skills

Field service

Hardware installation

Technical support

Device servicing

Tools

Soldering

Job description

Bangalore North, India | Posted on 11/06/2026

scanO is a healthcare technology company reimagining dentistry with Artificial Intelligence. Founded in 2020 and headquartered in Pune, we build tools that help dentists diagnose oral diseases early, engage patients better, and run smarter clinics. Our AI ecosystem empowers both doctors and patients to take charge of oral health.

What We Do

scanO Air – a portable, radiation-free oral screening device that captures high-quality images of teeth and gums.

AI Diagnostics – advanced models like ToothAI and PredictAI for instant disease detection and progression forecasting.

scanO Engage – a digital platform that streamlines communication, workflows, and patient engagement for clinics.

Patient App – gives patients instant access to reports, building trust and awareness around oral health.

Our Impact

Trusted by 500+ dental clinics and 500,000+ patients across India and beyond.

Recognized as one of the pioneers in AI-powered dentistry.

Our mission is simple: “Save smiles, save lives.”

Our Culture

Innovative: We work at the cutting edge of AI and healthcare.

Collaborative: Doctors, engineers, and designers work hand-in-hand.

Mission-driven: Everything we build brings us closer to making oral care a daily habit.

Growth-focused: Team members take ownership, learn fast, and contribute directly to shaping the future of dental care.

Why Join Us?

Work on impactful technology that changes how healthcare is delivered.

Be part of a fast-growing healthtech startup with global ambitions.

Collaborate with passionate founders, dentists, and technologists.

Flat culture that encourages ideas, experimentation, and ownership.

Job Description

Field Technician (Installation & Service)

Location: Lucknow UP / Tamil Nadu

Type: Full-time | Field-based

Experience: 1 to 3 years preferred

About scanO

At scanO, we're building the future of preventive dentistry with AI-powered oral health screening solutions. Our flagship product, scanO air, is transforming how clinics, hospitals, corporates, and communities detect oral health issues quickly, accurately, and contact-free.

Who We’re Looking For

We don’t care about your educational background. What matters to us:

Positive attitude and willingness to learn

Ready to travel across India at short notice

Responsible, professional, and customer-friendly

Curious about electronics and how devices work

Interested in learning hardware servicing and basic soldering (training provided)

Comfortable working independently at client locations

Your Role

You will be the on-ground face of scanO, responsible for activating, installing, servicing, and supporting scanO air devices at customer locations.

Note: Devices are shipped directly to customer locations via courier. Your responsibility is to reach the site, unbox, activate, configure, and ensure the device is fully operational.

Key Responsibilities

Visit customer locations to install and activate scanO air devices

Unbox, assemble, configure, calibrate, and test the device

Conduct a basic product walkthrough for clinic and hospital staff

Perform preventive maintenance and on-site servicing when required

Diagnose and resolve basic hardware issues

Learn and support basic repair work, including wire replacements and soldering

Maintain installation and service reports

Collect customer feedback after installation or service visits

Coordinate with the Technical and Operations teams for advanced issues

Support scanO roadshows, exhibitions, product demonstrations, and field events across India

Requirements

Prior experience in field service, hardware installation, technical support, or device servicing is preferred

Comfortable with electronics, power connections, cables, ports, and basic system setup

Interest in repairing and troubleshooting hardware devices

Must own a smartphone; a two-wheeler is preferred

Willingness to travel extensively across India

Fluent in Hindi; basic English is preferred

Customer-friendly with good communication skills

What We Offer

Fixed salary + Travel Allowance + Performance Incentives (CTC: ₹3 LPA)

Complete on-the-job training, including hardware servicing and soldering

Uniform, toolkit, and onboarding support

Opportunity to grow into Technical Support, Operations, or Field Service leadership roles

Work with cutting-edge AI technology transforming preventive healthcare