Field Technician

Scano; Bengaluru; Presencial; INR 300.000 - 520.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-the-job training

Uniform & toolkit provided

Growth into leadership roles

Work with AI technology

Descripción de la vacante

scanO is seeking a Field Technician (Installation Service) to activate and service scanO air devices at customer sites across India. You will unbox, configure, and test devices, and provide basic training to clinic staff.

The role involves extensive travel, field-based work, and collaboration with Technical and Operations teams to resolve issues and ensure devices operate reliably.

Formación

• Field service or hardware installation experience preferred.
• Comfortable with electronics, power connections, cables, and basic system setup.
• Willingness to travel extensively across India.
• Must own a smartphone; a two-wheeler is preferred.
• Fluent in Hindi; basic English is preferred.
• Customer-friendly with good communication skills.

Responsabilidades

• Visit customer locations to install and activate scanO air devices.
• Unbox, assemble, configure, calibrate, and test the device.
• Conduct a basic product walkthrough for clinic staff.
• Perform preventive maintenance and on-site servicing when required.
• Diagnose and resolve basic hardware issues.
• Learn and support basic repair work, including wire replacements and soldering.
• Maintain installation and service reports.
• Collect customer feedback after installation or service visits.
• Coordinate with the Technical and Operations teams for advanced issues.
• Support scanO roadshows, exhibitions, product demonstrations, and field events across India.

Conocimientos

Field service experience

Willing to travel India

Electronics interest

Customer-friendly communication

Smartphone ownership

Herramientas

Soldering basics

Descripción del empleo

Job Summary

Field Technician (Installation Service)

Location: Lucknow UP / Tamil Nadu

Type: Full-time | Field-based

Experience: 1 to 3 years preferred

About scanO

At scanO, were building the future of preventive dentistry with AI-powered oral health screening solutions. Our flagship product, scanO air, is transforming how clinics, hospitals, corporates, and communities detect oral health issues quickly, accurately, and contact-free.

Who Were Looking For

• We dont care about your educational background. What matters to us is:
• Positive attitude and willingness to learn
• Ready to travel across India at short notice
• Responsible, professional, and customer-friendly
• Curious about electronics and how devices work
• Interested in learning hardware servicing and basic soldering (training provided)
• Comfortable working independently at client locations

Your Role

You will be the on-ground face of scanO, responsible for activating, installing, servicing, and supporting scanO air devices at customer locations.

Note: Devices are shipped directly to customer locations via courier. Your responsibility is to reach the site, unbox, activate, configure, and ensure the device is fully operational.

Key Responsibilities

• Visit customer locations to install and activate scanO air devices
• Unbox, assemble, configure, calibrate, and test the device
• Conduct a basic product walkthrough for clinic and hospital staff
• Perform preventive maintenance and on-site servicing when required
• Diagnose and resolve basic hardware issues
• Learn and support basic repair work, including wire replacements and soldering
• Maintain installation and service reports
• Collect customer feedback after installation or service visits
• Coordinate with the Technical and Operations teams for advanced issues
• Support scanO roadshows, exhibitions, product demonstrations, and field events across India

Requirements

• Prior experience in field service, hardware installation, technical support, or device servicing is preferred
• Comfortable with electronics, power connections, cables, ports, and basic system setup
• Interest in repairing and troubleshooting hardware devices
• Must own a smartphone; a two-wheeler is preferred
• Willingness to travel extensively across India
• Fluent in Hindi; basic English is preferred
• Customer-friendly with good communication skills

What We Offer

• Complete on-the-job training, including hardware servicing and soldering
• Uniform, toolkit, and onboarding support
• Opportunity to grow into Technical Support, Operations, or Field Service leadership roles
• Work with cutting-edge AI technology transforming preventive healthcare

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.