Field Support Executive

Ultraviolette Automotive; Mumbai, Ahmedabad District, Chennai; On-site; INR 300,000 - 600,000; Full time

Job summary

Ultraviolette Automotive Pvt. Ltd. in Mumbai seeks a skilled service technician to diagnose and repair premium EV motorcycles, perform routine maintenance, and use diagnostic software to update job status. The role requires hands-on experience with EV components and service workflows.

You will address customer concerns, provide technical guidance, and ensure quality, safety, and timely service delivery, while maintaining service records and using service management tools.

Qualifications

• Hands-on experience with EV diagnostics, battery systems, and electrical troubleshooting.
• Exposure to premium motorcycle brands and service environments.

Responsibilities

• Diagnose and repair premium motorcycles.
• Perform routine service and maintenance activities.
• Use diagnostic and service management software.
• Address customer concerns and provide technical guidance.
• Maintain service records and update job status in system.
• Ensure quality, safety, and timely service delivery.

Skills

EV diagnostics

Battery systems

Electrical troubleshooting

Premium motorcycles service

Tools

Diagnostics software

Job description

Role & responsibilities

• Diagnose and repair premium motorcycles.
• Perform routine service and maintenance activities.
• Use diagnostic and service management software.
• Address customer concerns and provide technical guidance.
• Maintain service records and update job status in system.
• Ensure quality, safety, and timely service delivery.

Preferred candidate profile

• Experience in servicing and maintaining EV 2W (Electric Two-Wheeler) vehicles.
• Hands-on experience with EV diagnostics, battery systems, and electrical troubleshooting.
• Exposure to premium motorcycle brands and service environments.