Field Service Technician

Jayaraj Auto Mobile Agency; Tirunelveli; On-site; INR 240,000 - 420,000; Full time

Job summary

Jayaraj Auto Mobile Agency in Tamil Nadu is seeking a Field Service Technician to travel to customer sites in Tirunelveli for diagnosing issues, performing maintenance, and repairing vehicles.

You will document service work, coordinate with the service team, and ensure safety standards, with on-site communication to customers and support for parts inventory.

Qualifications

• Strong practical knowledge of vehicle maintenance, repair procedures, and basic automotive diagnostics.
• Ability to use hand tools, power tools, and diagnostic equipment safely and efficiently.
• Good problem-solving skills, attention to detail, and the ability to follow technical instructions or service manuals.
• Effective communication and customer service skills to interact professionally with clients on-site.
• Capability to work independently in the field, manage schedules, and adapt to different work environments.
• Basic record-keeping skills for documenting service tasks, parts used, and job completion details.
• Relevant technical diploma, certification, or training in automotive or mechanical fields is preferred.
• Prior experience in field service, automotive workshops, or related roles in the vehicle service industry is an advantage.
• Willingness to comply with safety standards and company policies, including use of personal protective equipment.

Responsibilities

• Travel to customer locations to diagnose issues, perform routine maintenance, and repair vehicles or related equipment.
• Conduct inspections, troubleshoot faults, replace parts, and ensure safety and quality standards.
• Document service activities and coordinate with service team and supervisors.
• Provide clear, professional communication to customers about work performed and follow-up.
• Assist with inventory of spare parts and basic administrative records related to service visits.

Skills

Vehicle maintenance

Diagnostics

Hand tools and power tools

Troubleshooting

Customer service

Communication skills

Independent fieldwork

Record-keeping

Safety awareness

Education

Technical diploma/certification in automotive/mechanical

Tools

Diagnostic equipment

Basic tools set

Job description

Company Description

Jayaraj Auto Mobile Agency is a retail automotive company based in Madurai, Tamil Nadu, India, serving customers with vehicle-related products and services. The agency is located in Jeyaraj Nagar opposite Fathima College and focuses on providing reliable, locally oriented service. As a growing business in the regional automotive market, the company values practical expertise, customer satisfaction, and long-term relationships. Team members work closely with customers, suppliers, and service partners to support daily vehicle maintenance and repair needs.

Role Description

The Field Service Technician is a full-time, on-site role based in Tirunelveli. This role involves traveling to customer locations to diagnose issues, perform routine maintenance, and carry out mechanical and electrical repairs on vehicles or related equipment. The technician will conduct inspections, troubleshoot faults, replace parts, and ensure all work complies with safety and quality standards. Day-to-day tasks include documenting service activities, maintaining tools and equipment, coordinating with the service team and supervisors, and providing clear, professional communication to customers about work performed and recommended follow-up. The role may also involve supporting inventory of spare parts and assisting with basic administrative records related to service visits.

Qualifications

• Strong practical knowledge of vehicle maintenance, repair procedures, and basic automotive diagnostics.
• Ability to use hand tools, power tools, and diagnostic equipment safely and efficiently.
• Good problem-solving skills, attention to detail, and the ability to follow technical instructions or service manuals.
• Effective communication and customer service skills to interact professionally with clients on-site.
• Capability to work independently in the field, manage schedules, and adapt to different work environments.
• Basic record-keeping skills for documenting service tasks, parts used, and job completion details.
• Relevant technical diploma, certification, or training in automotive or mechanical fields is preferred.
• Prior experience in field service, automotive workshops, or related roles in the vehicle service industry is an advantage.
• Willingness to comply with safety standards and company policies, including use of personal protective equipment.