Field Service Engr II

Honeywell Technologies; Maharashtra; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Honeywell Technologies in Maharashtra seeks a Senior Field Service Engineer to provide field and factory support for Sundyne pumps and compressors. You will work with customers, channel partners, and internal teams to improve service practices and product reliability.

You will lead field installations, commissioning, troubleshooting, RCFA activities, and training for customers and partners, while traveling up to 50% domestically and internationally.

Qualifications

• Experience with PLCs, rotating equipment, or mechanical systems.
• Knowledge of process-control equipment and the ability to read P&ID drawings to troubleshoot field issues.
• Experience working with cause-and-effect diagrams, P&IDs, and API seal plans.
• Ability to read mechanical drawings and use GD&T to confirm that parts meet OEM specifications.
• Previous experience with international travel and field service assignments.
• Strong interpersonal skills, with the ability to communicate clearly and act professionally in customer-facing environments.
• Self-directed work style, sound judgment, and the confidence to operate independently in the field.
• Ability to train and mentor junior Field Service Engineers.

Responsibilities

• Travel to customer sites to support installation, pre-commissioning, commissioning, troubleshooting, and rebuilding of Sundyne equipment.
• Supervise customer craft personnel during on-site work to ensure safety and quality.
• Prepare field reports and ensure documentation is completed accurately and on time.
• Communicate professionally with customers, partners, and internal teams.
• Provide technical expertise on centrifugal pumps, compressors, controls, instrumentation, and rotating equipment failure modes.
• Analyze equipment and operating conditions to verify OEM compliance.
• Lead RCFA activities with internal teams, customers, and partners.
• Troubleshoot field units using control-system logic and verify proper operation.
• Create and manage service cases in Microsoft CRM.
• Perform independent warranty evaluations and deliver excellent customer service.
• Follow safety regulations and complete training.
• Train customers and partners through quarterly factory courses.
• Mentor and train junior Field Service Engineers.

Skills

PLCs

Rotating equipment

P&ID reading

Cause-and-effect diagrams

API seal plans

GD&T

Mechanical drawings

Field service

Technical writing

Education

Bachelor’s degree in Mechanical, Electrical, or Electronic Engineering

Two-year technical degree in a related field

Five years of relevant field experience without a degree

Tools

AutoCAD

NX

SolidWorks

Job description

Job Description

As part of the global Field Service team, the Senior Field Service Engineer provides field and factory support to customers and channel partners while working closely with internal departments to drive continuous improvement in Sundyne pump and compressor products, processes, and service practices.

• The role requires strong technical knowledge of Sundyne products, with hands-on support for installation, pre-commissioning, commissioning, troubleshooting, controls, instrumentation, PLCs, and rotating equipment.
• Domestic and international travel of 50% or more is required.
• The compensation structure includes base salary plus overtime up to a defined level.

Responsibilities

Key Responsibilities

• Travel to customer sites to support the installation, pre-commissioning, commissioning, troubleshooting, and rebuilding of Sundyne API and non-API equipment in accordance with OEM and API specifications.
• Supervise customer craft personnel during on-site work to ensure activities are completed safely, accurately, and to the required technical standards.
• Prepare thorough field reports and ensure customer and OEM documentation is completed accurately and on time, including time sheets and travel and expense reports.
• Communicate professionally and collaborate effectively with customer personnel, channel partners, and internal Sundyne teams at all levels.
• Provide technical expertise on centrifugal pumps, centrifugal compressors, controls, instrumentation, and complex rotating-equipment failure modes, including mechanical, electrical, and process-related issues.
• Analyze equipment hardware and operating conditions to identify failure modes and confirm whether parts and systems meet OEM requirements.
• Lead Root Cause Failure Analysis (RCFA) activities with internal teams, customers, and channel partners.
• Troubleshoot field units using control-system logic expertise and verify that control systems are configured for proper Sundyne equipment operation.
• Create and manage service cases in Microsoft CRM to respond to customer and channel-partner service requests.
• Perform independent warranty evaluations at customer sites and on returned hardware to determine whether failure modes are warrantable.
• Deliver excellent customer service and maintain a strong focus on customer satisfaction.
• Follow all safety regulations and processes and complete all required Sundyne job-safety training.
• Train customers and channel partners through quarterly factory training courses.
• Mentor and train junior Field Service Engineers to perform service work in the field according to OEM and API specifications.

Qualifications

Required Qualifications and Skills

• Experience with PLCs, rotating equipment, or mechanical systems.
• Knowledge of process-control equipment and the ability to read P&ID drawings to troubleshoot field issues.
• Experience working with cause-and-effect diagrams, P&IDs, and API seal plans.
• Ability to read mechanical drawings and use GD&T to confirm that parts meet OEM specifications.
• Previous experience with international travel and field service assignments.
• Strong interpersonal skills, with the ability to communicate clearly and act professionally in customer-facing environments.
• Self-directed work style, sound judgment, and the confidence to operate independently in the field.
• Ability to train and mentor junior Field Service Engineers.
• Curiosity, willingness to learn new skills, and a strong problem-solving mindset.
• Ability to adapt on customer sites while managing expectations, constraints, and available resources.
• Strong technical writing skills, including the ability to prepare service reports and RCFA documentation.

Education and Experience

• Bachelor’s degree in Mechanical, Electrical, or Electronic Engineering with at least five years of field experience; or
• Two-year technical degree in a related field with at least seven years of field experience; or
• A minimum of five years of relevant field experience without a degree.
• Ability to work both independently and collaboratively in a team environment.
• Strong attention to detail and a high level of focus on customer satisfaction.
• Excellent personal organization and time-management skills.
• Flexibility to manage multiple projects at different stages while balancing competing priorities.
• Experience with PLCs and control logic.

Preferred Qualifications

• Familiarity with American Petroleum Institute (API) standards.
• Experience with CAD software such as AutoCAD, NX, or SolidWorks.
• Working knowledge of the concepts, practices, and procedures used in the oil and gas, chemical, or related industries.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.