Field Service Engineer_ Transformer and Digital Services

Hitachi ABB Power Grids; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Hitachi ABB Power Grids in Hyderabad, India, seeks a Field Service Engineer to execute service tasks on transformers and related equipment. You will perform on-site and remote troubleshooting, deliver high-quality service offerings, and ensure safety and regulatory compliance across customer sites.

The role requires 5–10 years of field service experience in the power sector, with BE or Diploma in Electrical Engineering and fluent English. Frequent travel within India is expected.

Qualifications

• BE or Diploma in Electrical Engineering required.
• 5–10 years of Field Service Engineer experience in the power sector.
• Experience with transformers up to 765kV, 500MVA.
• Fluent in English; strong customer-facing communication.

Responsibilities

• Execute service tasks including installation of equipment and routine maintenance.
• Identify technical problems remotely and on-site and propose solutions.
• Day-to-day travel to customer sites; readiness for frequent travel across India.
• Ensure compliance with health, safety, and quality guidelines.
• Prepare documents and reports for customer sign-off within deadlines.
• Drive continuous service productivity improvements.

Skills

Electrical engineering

Field service

English language

Customer relationship

Team leadership

Communication skills

Education

BE or Diploma in Electrical Engineering

Job description

Field Service Engineer_ Transformer and Digital Services

We are looking for a Field Service Engineer within our Transformer Service Business Unit for the India region, and the position can be based in Hyderabad. You will contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost -effective service offerings, solutions, and engineering projects for customers.Execute Service work in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. You'll be delivering quality customer service to satisfy our prestigious customers. Using your initiative to identify new service opportunities for Hitachi Energy. You’ll perform service tasks including installation of equipment and routine maintenance and identify technical problems, both remotely and on-site.

How you’ll make an impact:

Day-to-day travel to customer sites so flexible to travel throughout the India and nearby country.

Allocate, drive, and monitor the workload based on content, delivery timescales and competences.

Use available resources and operate in a responsive manner

Ensure materials and components to feed service delivery are available for the tasks on time.

Prepare documents and reports ready for sign off by the customer within deadline.

Drive continuous service productivity improvement activities.

Ensure service findings are delivered to the product/system local units.

Comply with health & safety and environmental directives.

Control the area of responsibility so that it is adequately supervised.

Trouble shoot simple failure equipment and respond to mitigate the problem arising in the future.

Provide recommendations to management for improvement.

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Candidate should hold a BE/Diploma in electrical engineering with 5 - 10 years in Field Service Engineer experience in the power sector – within Transformers (Distribution, Dry, Power, Traction etc.)up to 765kV, 500MVA. HVDC will be added advantages.

Customer focused able to communicate at all levels.

Able to take a leading role as well as function within a team.

Proven experience working with prestigious business customers.

Proactive with initiative, knowing when to escape and delegate.

Able to cultivate customer relationships as a trusted expert in your field.

Fluent in English language both spoken and written.

Able to operate under pressure to tight deadlines with a flexible attitude to work.

Able to work on your own initiative and make decisions.

Proficiency in both spoken & written English language is required.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors.

Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.