Field Service Engineer

Hitachi Automotive Systems Americas, Inc.; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

HITACHI ENERGY INDIA LIMITED invites an experienced HVDC/HVAC services engineer to join the Grid Integration division in Gurgaon. You will uphold safety standards, interface with customers, perform fault diagnosis, maintenance, and commissioning activities on HVDC/HVAC equipment to ensure reliability.

The role requires a Diploma or Bachelor's in electrical engineering, 5 years in HVDC/HVAC, and willingness to travel domestically and internationally; strong English communication is essential.

Qualifications

• Diploma or bachelor’s degree in electrical engineering or related field.
• 5 years of experience in HVDC/HVAC systems or substations.
• Hands-on maintenance, troubleshooting, and operation of electrical equipment.
• Experience in customer-facing service roles and technical support.
• Exposure to warranty management and LTSA contracts would help.

Responsibilities

• Serve as the primary customer interface for the HVDC installed base and maintain relationships.
• Perform troubleshooting and restoration activities for HVDC/HVAC systems during outages.
• Execute preventive and corrective maintenance for HVDC and HVAC equipment.
• Monitor assets using management tools and coordinate warranty/service requirements.
• Support project managers with reports and technical inputs for LTSA and reliability.
• Review drawings, protection schemes, and procedures to support fault resolution.

Skills

HVDC Systems

Troubleshooting

Customer Interface

Maintenance

Education

Electrical Engineering degree

HVDC/substation training

Tools

Asset Management tools

Job description

Location: Gurgaon, Haryana, India Job ID: R0140475 Date Posted: 2026-08-25 Company Name: HITACHI ENERGY INDIA LIMITED Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No

Job Description

The Opportunity Hitachi Energy Grid Integration (HVDC) offers an exciting opportunity to work with advanced High Voltage Direct Current (HVDC) and High Voltage Alternating Current (HVAC) technologies. You will be part of the Services team, supporting the installed base of HVDC systems by ensuring reliable operation, maintenance, troubleshooting, and customer satisfaction while contributing to the long‑term performance and availability of critical power infrastructure.

How You’ll Make an Impact

• Demonstrate a strong commitment to Health, Safety, and Environmental (HSE) standards, policies, and guidelines.
• Serve as the primary customer interface for the HVDC installed base and maintain strong customer relationships.
• Perform troubleshooting and restoration activities for HVDC systems and equipment during failures or outages, in coordination with technical experts.
• Execute preventive and corrective maintenance activities for HVDC and HVAC equipment.
• Monitor installed HVDC assets using Asset Management tools, including performance monitoring and inventory control.
• Coordinate with internal teams, customers, vendors, and OEMs to ensure fulfillment of warranty obligations and service requirements.
• Manage replacement, installation, and commissioning activities related to failed HVDC/HVAC equipment.
• Support Service Project Managers by providing reports, technical inputs, and updates related to warranty, reliability, availability, and Long‑Term Service Agreements (LTSA).
• Prepare and maintain site documentation, including Minutes of Meeting (MOM), and service reports.
• Review technical drawings, engineering documents, protection schemes, and operating procedures to support maintenance and fault resolution.
• Participate in outage management, fault investigations, emergency response activities, and root cause analysis.
• Ensure timely communication and coordination with technical support teams during critical service events.
• Travel domestically and internationally to support customer sites and project requirements.
• Uphold Hitachi Energy's core values of safety, integrity, teamwork, and customer focus.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

Education & Experience

• Diploma or bachelor’s degree in electrical engineering, Electronics Engineering, or related discipline.
• Additional certifications or training in HVDC, substation systems, control & protection, or power system maintenance will be considered an advantage.
• 5 Years of experience in HVDC/HVAC systems, substations, power transmission, grid integration, or power system maintenance.
• Hands‑on experience in troubleshooting, maintenance, and operation of electrical equipment in utility, transmission, or industrial environments.
• Experience in customer‑facing service roles and managing technical support activities.
• Exposure to outage management, fault diagnosis, equipment replacement, and commissioning activities.
• Experience working with warranty management, LTSA contracts, reliability, and availability monitoring is preferred.
• Willingness to travel extensively and work in demanding operational environments.
• Proficiency in both spoken & written English language is required.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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