Field Service Engineer - Navi Mumbai (Panvel)

Lipi; Panvel; Hybrid; INR 167,000 - 312,000; Full time

Job summary

Lipi Data Systems Ltd. in Panvel is seeking a Field Service Engineer to install, configure, and service kiosks, printers, and scanners at client sites. You will diagnose hardware issues, perform preventive maintenance, and ensure timely on-site visits.

The ideal candidate has 4 years in IT hardware field service, holds electronics/hardware & networking qualifications, and can travel with a two-wheeler. Strong networking basics and regional language communication are essential.

Qualifications

• Candidate has 4 years in IT hardware field service.
• Qualification: Any Graduate / Diploma / ITI in Electronics, Hardware & Networking.
• Hands-on servicing experience with printers, scanners, and kiosks preferred.

Responsibilities

• Installation, configuration, and maintenance of kiosks, printers, and scanners.
• Diagnose and resolve hardware-related issues within defined TAT.
• Perform preventive maintenance and on-site service visits.
• Coordinate with internal teams for issue resolution and spare management.
• Deliver excellent customer support while maintaining service quality standards.

Skills

Hardware troubleshooting

Printer installation

Scanner support

Kiosk installation

Networking basics

Customer handling

Field service operations

Education

Any Graduate / Diploma / ITI in Electronics, Hardware & Networking

Job description

Job Description:

Lipi Data Systems Ltd. is looking for dynamic and customer focused Engineers Customer Support to join our growing service team.

Key Responsibilities:

• Installation, configuration, and maintenance of Kiosks, Printers, and Scanners.
• Diagnose and resolve hardware-related issues within defined TAT.
• Perform preventive maintenance and on-site service visits.
• Coordinate with internal teams for issue resolution and spare management.
• Deliver excellent customer support while maintaining service quality standards.

Candidate Profile:

• Qualification: Any Graduate / Diploma / ITI in Electronics, Hardware & Networking, or related field.
• Experience: 04 years in IT hardware field service.
• Hands-on experience in servicing Printers, Scanners, and Self-Service Kiosks will be preferred.
• Good understanding of hardware and networking concepts.
• Good communication skills in regional language.
• Must own a two-wheeler and be willing to travel for field service.

Preferred Skills:

• Hardware troubleshooting
• Printer Installation & Maintenance
• Scanner Support
• Kiosk Installation & Servicing
• Networking Basics
• Customer Handling
• Field Service Operations