Field Sales Development Manager

Maruti Suzuki India Ltd.; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Maruti Suzuki India Ltd. is seeking a Field Sales Development Manager- Arena Channel (AM/DM) in Delhi to drive proactive market development, build dealer networks, and implement performance-driven strategies across assigned territories.

The role requires an MBA and 2-6 years in field sales, with hands-on execution, cross-functional collaboration, and a strong focus on manpower planning, training, and incentive-driven results. Strong analytical skills and MS Excel proficiency are essential.

Qualifications

• MBA with strong business understanding and leadership potential.
• 2-6 years of experience in field sales or channel management.
• Exposure to dealer networks, FMCG, automotive, or retail sectors is a plus.
• Proven track record in driving sales and growth through agents and distributors.

Responsibilities

• Develop dealer networks and expand territory.
• Plan and recruit dealer sales staff based on territory needs.
• Design and deliver training on product knowledge and sales processes.
• Track sales KPIs and coach team for improved performance.
• Ensure adherence to company policies and regulatory guidelines.

Skills

Analytical skills

Communication skills

MS Excel

Reporting dashboards

Cross-functional coordination

Ownership mindset

Education

MBA

Tools

CRM tools

Job description

Job Title: Field Sales Development Manager- Arena Chennel (AM/DM)

Experience Required: 2-6 Years

Qualification: MBA

To drive field sales excellence by developing dealer networks, enhancing manpower capabilities, and implementing performance-driven strategies across assigned territories. The role demands a blend of strategic thinking, hands‑on execution, and cross‑functional collaboration to ensure sustainable growth and operational compliance.

Key Responsibilities

Market Development

• Monitor regional sales ecosystem and identify growth opportunities
• Track industry trends and competitor activities to inform strategic decisions
• Recommend product positioning and territory expansion plans

Recruitment & Manpower Management

• Plan and recruit dealer sales staff based on territory needs
• Ensure adequate manpower deployment and productivity optimization
• Collaborate with HR and channel partners for onboarding and retention

Training & Capability Building

• Design and deliver training modules on product knowledge, sales processes, and customer engagement
• Conduct regular skill assessments and refresher workshops
• Promote soft skill development for frontline teams

Performance Monitoring & Motivation

• Track sales KPIs and team performance metrics
• Provide actionable feedback and coaching to underperformers
• Implement incentive programs and recognition frameworks to boost morale

Compliance & Feedback

• Ensure adherence to company norms, policies, and regulatory guidelines
• Collect and analyze feedback from dealers and field teams to drive operational improvements
• Support audit readiness and documentation hygiene across touchpoints

Desired Skills & Competencies

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Proficiency in MS Excel, CRM tools, and reporting dashboards
• Ability to manage cross-functional coordination and field execution
• High adaptability and ownership mindset

Preferred Background

• Prior experience in channel sales, dealer development, or field sales operations
• Exposure to FMCG, automotive, consumer durables, or retail sectors is a plus
• Proven track record in team management and sales performance improvement