Field Excellence Program Manager

NetApp; Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Job summary

NetApp in Bengaluru is seeking a Field Excellence Program Manager to translate APAC and global sales strategies into measurable field execution across India. The role focuses on driving program adoption, behavior change, and business impact by enabling sales and technical teams with clear execution plans, operating rhythms, and actionable insights.

The role acts as a bridge between the field, APAC leadership, and global stakeholders, ensuring programs are localized and effectively implemented to

Qualifications

• 10+ years in Sales Program Management / Field Excellence / RevOps / Enablement / GTM roles
• Strong exposure to enterprise B2B sales environments
• Experience working with senior leaders in matrix organizations
• Proven track record of end-to-end program lifecycle (planning → adoption → impact)

Responsibilities

• Establish and lead Field Excellence organization to drive a high-performance sales culture
• Drive transformation initiatives to enhance sales effectiveness through coaching and change management
• Design and optimize sales processes for distributed teams with performance measurement
• Partner with executive leadership to align priorities, programs, and roadmaps
• Collaborate with WW CCO and APAC leadership to drive program adoption

Skills

Sales Program Mgmt

Field Excellence

RevOps

GTM

Enterprise B2B

Stakeholder mgmt

Data-driven

Salesforce

MEDDICC

Solution selling

Tools

Salesforce

Pipeline analytics

Dashboards

CRM tools

Job description

Job Summary

The Field Excellence Program Manager is responsible for translating APAC and global sales strategies into measurable field execution across India. The role focuses on driving program adoption, behavior change, and business impact by enabling sales and technical teams with clear execution plans, operating rhythms, and actionable insights.

This role acts as a bridge between the field, APAC leadership, and global stakeholders, ensuring programs are localized, practical, and effectively implemented. Success is measured by conversion of strategy → execution → adoption → revenue outcomes.

Job Requirements

Experience

• 10+ years in Sales Program Management / Field Excellence / RevOps / Enablement / GTM roles
• Strong exposure to enterprise B2B sales environments
• Experience working with senior leaders in matrix organizations
• Proven track record of managing end-to-end program lifecycle (planning → adoption → impact)

Core Skills & Capabilities

• Strategic translation: Converts strategy into actionable execution
• Program management rigor: Strong in planning, tracking, risk management
• Commercial acumen: Understands pipeline, bookings, forecasting, margin
• Data-driven mindset: Uses dashboards and insights to drive action
• Stakeholder management: Influences without authority across levels
• Communication: Clear executive updates, field messaging, and documentation
• Change management: Drives adoption during transformation initiatives
• Preferred Skills
• Experience in enterprise technology (cloud, storage, SaaS, infrastructure)
• Familiarity with Salesforce, pipeline analytics, dashboards
• Exposure to MEDDICC, solution selling, partner-led growth
• Experience supporting leadership events and execution cadences in APAC
• Success Metrics
• Programs successfully land and scale in India with measurable adoption
• Sales teams demonstrate clear behavior change and execution discipline
• Dashboards provide actionable insights and early risk detection
• Strong field feedback loop improves program effectiveness
• India contributes scalable best practices across APAC

Job Responsibilities

Field Excellence & Sales Transformation Lead

• Establish and lead the Field Excellence organization to foster a high-performance sales culture, driving consistency, accountability, and operational excellence across the sales organization.
• Lead transformation initiatives aimed at enhancing sales effectiveness through strong leadership, coaching, and change management practices.
• Design, implement, and continuously optimize sales processes to improve execution across geographically distributed teams, leveraging performance measurement and stakeholder feedback.
• Partner with executive leadership to align on strategic priorities, key programs, roadmaps, and the execution of sales strategies and best practices.
• Collaborate closely with the Worldwide Chief Customer Office (WW CCO) and APAC leadership teams to drive successful program implementation and adoption.

Program Management & Execution

• Understand program objectives, target audiences, routes-to-market (RTM), and desired business outcomes.
• Develop and execute launch plans across Areas, Countries, Segments, and Districts based on program requirements and organizational priorities.
• Identify and engage key program stakeholders, including Sales, Marketing, Channel Partners, Presales, Sales Operations, Professional Services, Finance, Business Desk, Customer Success, and other cross-functional teams.
• Define success metrics, milestones, and key performance indicators (KPIs) to measure program effectiveness and business impact.
• Establish management system data points, including pipeline goals, booking targets, revenue metrics, and adoption indicators, to support execution and governance.
• Implement performance measurement frameworks to evaluate program outcomes, identify improvement opportunities, and drive increased sales success.

Governance & Continuous Improvement

• Integrate program outcomes into existing sales management systems and encourage stakeholder-driven insights to improve effectiveness.
• Develop and maintain a structured feedback mechanism to assess program adoption, critical success factors, business impact, and areas requiring course correction.
• Provide regular updates and recommendations to the Global CCO team to support ongoing optimization and scalability of initiatives.
• Drive continuous program improvement by identifying enhancements to processes, tools, communication strategies, and execution frameworks.
• Enable agile decision-making by monitoring program performance and recommending adjustments when results differ from expected outcomes.
• Ensure alignment and coordination across multiple concurrent initiatives, including product launches, professional services programs, renewals, customer success initiatives, and learning services.

Cross-Functional Leadership

• Work collaboratively across all business functions to ensure programs are aligned with organizational goals, strategic priorities, and revenue objectives.
• Serve as a central point of coordination, governance, and support, ensuring consistent execution, communication, and stakeholder engagement across the organization.
• Promote best practices, operational rigor, and a culture of continuous improvement to maximize business impact and sales productivity.

135433

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.