FBS NDC Electronic Document Processor

Capgemini; Pune District; Hybrid; INR 400,000 - 650,000; Full time

Benefits offered by this job

Competitive salary, performance-based

Comprehensive benefits package

Career development and training

Flexible work arrangements (remote/ons

Dynamic, inclusive culture

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Job summary

Capgemini in Pune is seeking an Electronic Document Processor to review claim-related documents, verify image quality, and disposition each file quickly and accurately.

You will follow established guidelines, reorient pages as needed, and ensure envelopes are included for regulatory compliance. The role may involve flexible hours with remote and office-based work.

Responsibilities

• Review claim-related electronic documents to ensure correct type and related claim association.
• Ensure image quality of scanned documents; request rescans if necessary.
• Reorient and reorder document pages; include envelope copies for regulatory compliance when needed.
• Split original documents into multiple children to support downstream claim processes.
• Route exceptions using established business rules to appropriate queues.
• Maintain knowledgebase by reviewing materials and applying coaching feedback.

Job description

NDC Electronic Document Processors review claim related electronic documents and are responsible for quickly and accurately dispositioning each document. Evaluates document quality and requests rescans as necessary. Follows established processes and/or utilizes best judgment to determine appropriate document type, related claim(s), specialized document handling instructions, such as document splitting or envelope inclusion. May work a schedule outside of traditional business hours.

Reviews document image to ensure appropriate image quality/all pages scanned correctly and requests rescan of document when necessary. Reorients and reorders document pages as needed. Ensures that copies of envelopes are included with documents when needed for regulatory compliance. Uses established guidelines and/or judgment to determine appropriate document type and necessary indexing fields. Splits original document into multiple child documents as needed to facilitate downstream claim processes. Determines correct Company, Line of Business, Claim System and claim(s) to file the document against. Identifies document exceptions and routes to 1 of the 15 exception handling queue based on established business rules. Maintains knowledgebase through reviewing published reference materials, attending refresher training, reviewing training tips and applying coaching feedback from designated mentor, Performance Coach and/or Supervisor/Manager. Performs other duties as assigned

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/