FBS Claims Operations Specialist - February 2027

Capgemini; Pune District; Hybrid; INR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Career development and training

Flexible work arrangements (remote and

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Job summary

Capgemini in Pune is seeking a back-office assistant to support claims operations by performing accurate data entry, document management, and routine reporting. You will coordinate with internal teams to ensure timely and quality claims processing.

Ideal candidates have 1–3 years in insurance/finance/healthcare or BFSI, strong communication, and proficiency in data entry. Shift is 06:30 PM to 03:30 AM IST; hybrid work options and a comprehensive benefits package are offered.

Qualifications

• 1–3 years experience in insurance/finance/healthcare/BFSI domain.
• Strong data entry and documentation skills.
• Excellent written and verbal communication.

Responsibilities

• Back-office data entry for claims operations.
• Coordinate with internal teams to facilitate processing.
• Ensure timely and quality claims administration.

Skills

Data entry

Document management

Communication

Job description

This position provides back-office support to the claims operations by performing accurate data entry, document management, and routine reporting while ensuring timely and quality claims administration. This role supports and coordinates with internal teams to facilitate efficient claims processing. The position follows established procedures, production standards, and confidentiality requirements while contributing to overall operational effectiveness and service quality.

Shift timings - 06:30 PM to 03:30 AM IST

Any insurance/ finance/healthcare/BFSI domain experience can be considered in between 1 to 3 years i.e banking or healthcare insurance, P&C Claims, back office experince, Retail

Good in communication, data entry, document management,

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.