URGENT HIRING | FACILITY MANAGER SOFT SERVICES
Company: Sodexo India Services Pvt. Ltd.
Position: Facility Manager Soft Services
Location: Talawade, Pune
Experience: 10–15 Years
Notice Period: Immediate joiners or candidates with a maximum 15-day notice period preferred.
Key Responsibilities:
- Manage day-to-day soft services operations, ensuring smooth facility functioning.
- Oversee housekeeping, pantry, cafeteria, waste management, and other soft services.
- Supervise housekeeping staff, team leaders, supervisors, and other service personnel.
- Ensure compliance with SOPs, SLAs, KPIs, and client requirements.
- Monitor cleanliness, hygiene, sanitation, and workplace standards.
- Manage vendor coordination, manpower planning, and staff deployment.
- Conduct regular site inspections, audits, and quality checks.
- Handle client interactions, service reviews, complaints, and escalations.
- Monitor consumables, inventory, equipment, and operational expenses.
- Ensure compliance with health, safety, and statutory requirements.
- Prepare daily, weekly, and monthly operational reports.
- Drive continuous improvement in service quality and customer satisfaction.
Required Skills
- Soft Services & Facility Management
- Housekeeping Operations
- Manpower Planning & Team Management
- Vendor & Client Relationship Management
- SLA / KPI Monitoring
- Facility Audits & Quality Control
- Budgeting & Cost Control
- Health, Safety & Hygiene Compliance
- MIS Reporting & Documentation
Candidate Requirements
- 10–15 years of relevant experience in Facility Management / Integrated Facility Management.
- Strong experience in managing large-scale soft services operations.
- Excellent communication, leadership, and client-handling skills.
- Candidates who can join within 15 days will be preferred.