Facility Executive

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 550,000 - 750,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Mumbai seeks a Facility cum Guest House Executive to oversee day-to-day guest house operations, maintain rooms, coordinate with vendors, ensure safety and compliance, and deliver exceptional client service.

You will manage site facilities, housekeeping schedules, inventory, and reporting, while coordinating with the site lead to meet KPIs and contractual requirements in a fast-paced, hospitality-influenced environment.

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Facility cum Guest House ExecutiveClient ManagementShare MMR inputs with Site Lead for submissionAssess and share KPIs with Site Lead for submissionMaintain continuous client communication regarding site performance and challengesMaintain comprehensive client records and documentationAddress concerns promptly while ensuring contractual compliance and high satisfaction levelsVendor Management - Associated with the contractEnsure adequate site deployment with required uniforms and PPEMaintain 52-week training calendar with scheduled reporting for vendor staffAccountsCreating POR/POEnforce "No PO, No Work" policy - ensure PO issuance for all workMaintain PO tracker and close POs within the same monthFor Ad hoc POs: ensure vendor invoices are raised in CAAPS, approved, and subsequent client invoicing completedObtain quarterly NDCs from all vendorsCoordinate with JBS team for monthly billing submissionsHSEIncident reporting / Near Miss to be recorded & update to the clientMaintaining of PlaybookCompliance ManagementEnsure vendor compliance with all regulatory requirementsMonitor compliance scores and resolve non-conformance pointsMaintain adherence to applicable laws, including minimum wage requirementsOperations ManagementOversee daily site operations to ensure smooth functioning of all activitiesConduct daily rounds and provide updatesSchedule job cards and maintain calendar for cleaning activities (daily/weekly/monthly)Maintain operational efficiency, manage workflows, and ensure adherence to standard operating proceduresMonitor site performance metrics and implement productivity improvementsMaintain operation tracker for site-specific activitiesManage duty roster for site team including vendor partners, housekeeping, front of house, cash counter, mail room, and gardenersOversee daily, weekly, and monthly reportsEnsure continuous availability of cleaning consumables, tools, equipment, and machineryOversee inventory management and preventive maintenance for machineryCoordinate events with Technical Team and F&B team membersGuest House ManagementManage day-to-day operations of guest accommodation facilities, combining hospitality service with property maintenance responsibilities.Managing guest check-ins and check-outs, ensuring rooms are prepared to expected standards before arrival, addressing guest requests and complaints promptly, and maintaining a welcoming environment. This includes coordinating with guests on arrival times, providing local information, and ensuring their comfort throughout their staySupervising or performing cleaning of guest rooms, common areas, kitchens, and bathrooms to maintain hygiene standards. This involves daily cleaning schedules, linen management, restocking amenities (toiletries, towels, consumables), and ensuring public spaces remain presentable throughout the day.Conducting routine inspections of rooms and facilities, performing minor repairs (plumbing fixes, electrical issues, furniture repairs), reporting major maintenance needs to management, and ensuring all equipment and appliances function properly. This includes regular testing of safety equipment like smoke detectors and fire extinguishers.Preparing basic meals or refreshments if the guesthouse provides dining services, managing kitchen cleanliness and food safety standards, coordinating catering for events or meetings, and accommodating dietary requirements.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.