Facility Coordinator - Technical Services

Jones Lang LaSalle Incorporated; India; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Jones Lang LaSalle (JLL) is hiring a Facility Coordinator - Technical Services for a premium Gurugram site. You will provide technical facility support, ensuring optimal building systems performance, proactive monitoring, and compliance with SLAs and KPIs.

48 weekly hours on-site with 24/7 on-call rotation. Role requires a technical diploma/degree in Electrical, Mechanical, Building Services Engineering, or related field; 3–5 years in premium office facilities; and BMS/CMMS proficiency.

Qualifications

• Technical diploma/degree in Electrical, Mechanical, Building Services Engineering or related field.
• BMS certification preferred.
• 3–5 years in facility operations within Grade A/premium offices with SLA compliance.
• Strong knowledge of HVAC, electrical, plumbing, fire life safety, access control and BMS platforms.
• Proficient CMMS usage (Maximo, Archibus) and MS Office; detail-oriented and organized.

Responsibilities

• Monitor and manage critical building systems via CMMS and automation platforms.
• Support facility technology such as conference room AV and digital signage.
• Adhere to SLAs/KPIs, track metrics and ensure response/resolution times.
• Coordinate preventive maintenance, verify contractor work, and keep service records.
• Maintain documentation including SOPs and emergency protocols.
• Act as primary technical contact for vendors and contractors; monitor SLA performance.
• Participate in 24/7 on-call rotation for emergencies and respond professionally.
• Communicate maintenance activities clearly to building occupants.

Skills

Facility operations

SLA compliance

Vendor coordination

Attention to detail

Education

Technical diploma/degree in Electrical, Mechanical, Building Services Eng

Tools

Johnson Controls

Honeywell

Siemens

Maximo

Archibus

Microsoft Office

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role: Facility Coordinator - Technical Services

Location: Gurugram - Client site - Premium office space

24*7 Rotational Shift

Position Summary

Provide technical facility support for premium office environment, ensuring optimal performance of building systems, technology infrastructure, and operations through proactive monitoring, rapid response, and compliance with stringent SLAs and KPIs.

Key Responsibilities

• Monitor and manage critical building systems (HVAC, BMS, lighting, access control, life safety) through CMMS and automation platforms
• Support facility technology systems including conference room AV, digital signage, environmental sensors, and smart building technologies
• Execute all tasks in strict adherence to established SLAs/KPIs, tracking performance metrics and ensuring response/resolution times are consistently met
• Coordinate preventive maintenance programs, verify contractor work quality, and maintain detailed service records
• Maintain comprehensive documentation including SOPs, emergency protocols, system diagrams, and compliance reports
• Serve as primary technical contact for vendors and contractors, monitoring performance against SLA requirements
• Participate in 24/7 on-call rotation for emergency facility issues and execute emergency response procedures
• Provide clear communication to building occupants regarding maintenance activities and respond professionally to service requests

Required Qualifications

Education: Technical diploma/degree in Electrical, Mechanical, Building Services Engineering, or related field. BMS certification preferred.

Experience: Minimum 3-5 years in facility operations or technical facility management in Grade A/premium office environments with demonstrated SLA compliance.

Technical Skills: Strong knowledge of building systems (HVAC, electrical, plumbing, fire life safety, access control), BMS platforms (Johnson Controls, Honeywell, Siemens etc.), CMMS systems (Maximo, Archibus), and Microsoft Office.

Core Competencies: Exceptional attention to detail, strong organizational abilities, analytical problem-solving skills, excellent communication, customer service orientation, and flexibility for extended hours/weekends.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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