Facility coordinator/executive

Jones Lang LaSalle Incorporated; Gurugram District; On-site; INR 450,000 - 750,000; Full time

Benefits offered by this job

Total Rewards Program

On-site work in Gurgaon

Job summary

Jones Lang LaSalle is seeking a Facility Coordinator for our Gurgaon facility to manage vendors, coordinate occupants, and ensure safety and compliance. The role requires strong organizational skills and the ability to handle multiple priorities in a commercial building setting.

Based in Gurugram, on-site with a 48-hour weekly schedule. You will report to the Property Manager/Technical Manager and contribute to KPI‑driven service delivery under our Total Rewards Program.

Qualifications

• Graduate or diploma in facility management, engineering or a related discipline.
• Experience in vendor management and occupant coordination is preferred.
• Knowledge of safety standards and statutory compliance.

Responsibilities

• Coordinate with vendors for housekeeping, security, engineering, pest control, landscaping, waste management, façade cleaning and other service vendors.
• Attend to occupant complaints and service requests and coordinate maintenance activities with tenants/occupants.
• Assist in ensuring compliance with statutory and safety requirements, inspections and renewals of certificates and records.
• Prepare daily, weekly and monthly facility reports and MOMs; maintain documentation for audits and management reviews.

Skills

Vendor management

Occupant coordination

Safety compliance

Documentation & MIS

MS Office

Communication

Multi-tasking

Education

Graduate / Diploma in Facility Management

Tools

MS Office (Excel/Word)

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Position: Facility Coordinator, Gurgaon Business: Property and Asset Management, Gurgaon

What this job involves

• Vendor Management – Coordinate with housekeeping, security, engineering, pest control, landscaping, waste management, façade cleaning, and other service vendors. Monitor vendor manpower, attendance, performance, and compliance with contractual requirements. Follow up with vendors for pending works, quotations, service reports, and corrective actions. Maintain vendor-related documentation and service records.
• Occupant / Tenant Coordination – Attend to occupant complaints and service requests and ensure timely resolution. Coordinate with tenants/occupants for maintenance activities, shutdowns, access requirements, and facility-related communication. Maintain proper records of complaints and their closure status. Support tenant move‑in/move‑out and fit‑out‑related coordination, wherever applicable.
• Safety & Statutory Compliance – Assist in ensuring compliance with applicable statutory and safety requirements. Coordinate for periodic inspections, testing, certification, and renewal of statutory documents. Monitor fire & life safety systems and report any deficiencies immediately. Support fire drills, emergency preparedness activities, safety inspections, and corrective action tracking. Ensure required permits, checklists, and records are maintained.
• Documentation & MIS – Prepare daily, weekly, and monthly facility reports. Maintain records of PPM, breakdowns, complaints, inspections, vendor visits, statutory certificates, and compliance activities. Prepare MOMs and action trackers for meetings and follow up on pending actions. Maintain proper documentation for audits and management reviews.

Key Skills & Competencies

• Good communication and interpersonal skills.
• Strong vendor and occupant coordination skills.
• Good knowledge of commercial facility operations.
• Ability to manage multiple activities and priorities simultaneously.
• Good follow‑up and problem‑solving skills.
• Basic understanding of MEP and building services.
• Knowledge of safety and statutory compliance requirements.
• Good documentation and MIS/reporting skills.
• Proficiency in MS Office, particularly Excel and Word.
• Ability to work in a team and coordinate with multiple stakeholders.

Key Performance Indicators (KPIs)

• Timely closure of occupant complaints.
• Vendor performance and SLA compliance.
• Statutory compliance and timely renewal of certificates.
• Facility cleanliness and service quality.
• Accuracy and timely submission of MIS reports.
• Effective coordination during emergencies.
• Occupant satisfaction and service delivery.

Client

You will be working on __MEC ___, which is a ___Commercial ____, located at ___Gurgaon____ Site dynamics: 1. Work Schedule: 2. Site team: e.g.: Property Manager +2 3. Other details if any.

Reporting

You will be working with our operations team and reporting to the Property Manager / Technical Manager.

Qualifications

• Graduate / Diploma in Facility Management, Engineering, Hotel Management, or a related discipline.
• Relevant certification in Facility Management will be an added advantage.

Experience

2–5 years of relevant experience in facility management, commercial buildings, corporate offices, malls, hotels, or similar facilities. Experience in handling vendors, occupants, maintenance coordination, and facility operations preferred.

Location & Schedule

Location: On‑site –Gurugram, HR

Scheduled Weekly Hours: 48

Benefits

• We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Equal Opportunity & Accommodation

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.